Windows 10: Headphone Jack Problem Solved

  1.    24 Apr 2016 #1

    Headphone Jack Problem


    Hey everyone! Sorry to post another question, but I couldn't find the answer anywhere, unfortunately :(
    As you can see by the title, I have a problem with my headphone jack. What happens, is whenever I plug in my earphones (I've tried using a couple different pairs, the problem still persisted) I automatically get that blue screen with a sad face, that says that Windows ran into a problem and that it has to restart. What I wanted to ask of you, is there a way to fix this? I'd really appreciate any insight onto this problem, and if you can help me figure it out, it would be much appreciated! Thanks for taking the time to read this :)

    edit; Probably should have made it clear that this problem started happening a few days ago, it was fine beforehand!
      My ComputerSystem Spec


  2. Posts : 3,490
    EL Capitan
       24 Apr 2016 #2

    Reinstall the audio drivers.
      My ComputerSystem Spec

  3.    25 Apr 2016 #3

    Before I do this, is there some sort of tutorial I could follow? I don't want to corrupt anything in the process. Sorry to be of a bother, but I'm pretty clueless when it comes to these things. lol
      My ComputerSystem Spec

  4.    25 Apr 2016 #4

    Maybe static electricity. Touch something metal on the PC before plugging in the headset and see if that helps.
      My ComputerSystem Spec


  5. Posts : 3,490
    EL Capitan
       25 Apr 2016 #5

    You uninstall the driver in Device Manager, same as the device. Reboot and reinstall the new driver. There are no tutorials to this, other then what I just posted. You need to have faith in yourself in doing this.
      My ComputerSystem Spec

  6.    25 Apr 2016 #6

    I decided to wing it, you have fixed my problem!! Thank you so much! It's much appreciated
      My ComputerSystem Spec


  7. Posts : 3,490
    EL Capitan
       27 Apr 2016 #7

    Winging it is about what we end up doing the majority of time. Just remember to always keep a backup of your system in case a future driver or KB from Microsoft update, screws things up. Make sure that you disable the ability for Microsoft updates to update the drivers.

    "To access this option, open the Control Panel by right-clicking the Start button and selecting Control Panel. Navigate to System and Security > System > Advanced system settings. Click the Hardware tab, click Device Installation Settings, and select the “No, let me choose what to do option."

    I use Start10 on the desktop I run 10 on.
      My ComputerSystem Spec


 

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