Nextbook camera problem

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  1. Posts : 98
    windows 10 pro
    Thread Starter
       #31

    Hello NavyLCDR, I'm trying it out myself with some online tutorials, all I need to know is should I image disk or clone disk? Also, can I use flash drive for macrium reflect or I need sd card?
    Last edited by lakshi; 30 Apr 2016 at 16:26.
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  2. Posts : 18,421
    Windows 11 Pro
       #32

    Image and flash drive.
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  3. Posts : 98
    windows 10 pro
    Thread Starter
       #33

    Thanks, going to bed now, will try it out tmr and post results
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  4. Posts : 98
    windows 10 pro
    Thread Starter
       #34

    Hello Navy, i backuped the image successfully on my Windows 8.1 pc and when i try to restore to Windows 10 pc:
    I click on select a disk to restore to, select windows C:
    Then press next, it shows restore summary, and click on finish:

    Then i get error 'Automatically boot into windows PE. This option is only available if you have enabled the windows boot menu option in Macrium Reflect"
    "Unable to lock drive, Following drive is in use and the restore cannot continue. Select 'run from windows PE' to automatically run this restore the next time windows PE starts"
    Then i click on "Run from windows PE" It then says "Please reboot your PC with the windows PE rescue media or recovery boot menu". I Then boot the pc and it goes to Windows 10. have rescue file on my desktop...

    Please help
    Last edited by lakshi; 01 May 2016 at 13:44.
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  5. Posts : 98
    windows 10 pro
    Thread Starter
       #35

    Hello NavyLCDR, i finally restored my windows 10 tablet to windows 8.1. Now when i open the camera it says "To get started, connect a camera". I went to device manager and saw:
    2 Unknown device with yellow tag
    1 Security devices with yellow tag

    Under imaging devices i see "Intel (r) Imaging Signal Processor 2400". When i right click and choose properties i see "This device is working properly"

    I have exported drivers from another tablet same model with camera working and have the drivers. Can you help me out?
    Thanks
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  6. Posts : 18,421
    Windows 11 Pro
       #36

    Right click on each unknown device, select update driver software, browse my computer for driver software, browse to the folder that you exported the Windows 8 drivers 2, make sure the Include subfolders box is checked and click next.
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  7. Posts : 98
    windows 10 pro
    Thread Starter
       #37

    Hello NavyLCDR, i compared my 2 tablets and i realized the unknown device is actually "Camera Sensor HM2056". I tried installing the driver for this which i extracted from the working tablet but getting: Camera Sensor HM2056 with a yellow triangle. When i checked properties it says 'Device not working properly because windows cannot load the drivers required for this device'. I now know what the problem is, a few days ago when i got hold of this tablet i upgraded the BIOS of this tablet to BIOS image version EB1015.2.02.018 from version EB1015.1.02.005. Is there any way to downgrade the BIOS version?
      My Computer


  8. Posts : 98
    windows 10 pro
    Thread Starter
       #38

    lakshi said:
    Hello NavyLCDR, i compared my 2 tablets and i realized the unknown device is actually "Camera Sensor HM2056". I tried installing the driver for this which i extracted from the working tablet but getting: Camera Sensor HM2056 with a yellow triangle. When i checked properties it says 'Device not working properly because windows cannot load the drivers required for this device'. I now know what the problem is, a few days ago when i got hold of this tablet i upgraded the BIOS of this tablet to BIOS image version EB1015.2.02.018 from version EB1015.1.02.005. Is there any way to downgrade the BIOS version?
    If not possible to downgrade can i clone the BIOS version and not settings from one pc to the other pc so that it replicates the BIOS version in the target pc from the 1st pc?
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  9. Posts : 18,421
    Windows 11 Pro
       #39

    The only way to downgrade the bios would be to download the bios file provided by the manufacturer and use their flash utility to flash it.
      My Computer


  10. Posts : 98
    windows 10 pro
    Thread Starter
       #40

    I doubt I can get the BIOS file from the manufacturer
      My Computer


 

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