Windows 10: USB Drive Caddy Throws Error During System Shutdown/Restart Solved

  1.    22 Apr 2016 #1

    USB Drive Caddy Throws Error During System Shutdown/Restart

    Hey people!
    I've got an otherwise great dual SATA drive caddy, USB 3, made by ThermalTake, labeled SuperSpeed. It works just fine to let me use a single USB 3.0 cable to attach 1 or 2 drives to my system. My problem is that when I restart or shut down, the system comes back after the restart/reboot to inform me that "a problem with your hardware caused Windows to stop working correctly." Here's the Reliability Monitor info:
    Click image for larger version. 

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    I can avoid this problem simply by using the "Safely eject" utility to disconnect those USB drives before restart or shut down. Is that my only option? Is there some kind of shutdown script I could write that would automate that process? My problem is I don't always remember to clean up those drives before hitting restart (I hardly ever shut down).
    Inquiring minds wish to know. TIA for your ideas and input.
      My ComputersSystem Spec

  2.    24 Apr 2016 #2

    Further research seems to indicate there are known issues with the USB controller in the ThermalTake BlackX Duet ST0022. I see lots of reports/complaints on the ThermalTake forums about this particular drive caddy. I can see, read from and write to my drivers from the enclosure/caddy no problem so it looks like I'm better off than many other buyers. I'm going to declare this solved, and start looking around for a more reliable 2x drive caddy to replace this one.
      My ComputersSystem Spec


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