1.    21 Apr 2016 #1
    Join Date : Apr 2016
    Posts : 2
    windows 10

    Unable to access USB drive


    Hi,
    I'm using windows 10 enterprise x86 on my HP laptop (15-AC122TU). For last few days I'm unable to copy/delete any file to/from my pendrive, not even able to format it.

    While formatting (fat32/NTFS/fat) : "Windows was not able to complete the format"
    While Copying/deleting : "Destination folder access denied....You need permission to perform this action"
    While trying to format from Disk Management : "The format did not complete successfully"

    In properties screen some of the options like "security tab" are missing. Please help me to come out of this problem. I'm attaching all the screenshots herewith for your reference.

    Note : Previously it was working fine. I have tried to format and copy some files in another laptop (win7) with the same pen drive and it's working fine.

    Thanks a lot,
    Santanu.
    Unable to access USB drive Attached Files
      My ComputerSystem Spec
  2.    21 Apr 2016 #2
    Join Date : Dec 2013
    Sydney, Nova Scotia, Canada
    Posts : 10,592
    Windows 10 IoT

    Just that one thumb drive, or all thumb drives? Was that PC issued to you by your employer?
      My ComputerSystem Spec
  3.    21 Apr 2016 #3
    Join Date : Nov 2015
    Posts : 133
    Windows XP, 7, 8.1, 10, Knoppix [Debian] linux

    Quote Originally Posted by santanudas08 View Post
    Hi,
    I'm using windows 10 enterprise x86 on my HP laptop (15-AC122TU). For last few days I'm unable to copy/delete any file to/from my pendrive, not even able to format it.

    While formatting (fat32/NTFS/fat) : "Windows was not able to complete the format"
    While Copying/deleting : "Destination folder access denied....You need permission to perform this action"
    While trying to format from Disk Management : "The format did not complete successfully"

    In properties screen some of the options like "security tab" are missing. Please help me to come out of this problem. I'm attaching all the screenshots herewith for your reference.

    Note : Previously it was working fine. I have tried to format and copy some files in another laptop (win7) with the same pen drive and it's working fine.

    Thanks a lot,
    Santanu.
    Sounds like your employer has set some restrictions using Group Policy.
      My ComputerSystem Spec
  4.    21 Apr 2016 #4
    Join Date : Apr 2016
    Posts : 2
    windows 10
    Thread Starter

    Hi,
    I'm facing this issue only with that drive, I mean any USB drive (memory card, pen drive). It's my personal laptop, I'm the only user.
      My ComputerSystem Spec
  5.    21 Apr 2016 #5
    Join Date : Dec 2013
    Sydney, Nova Scotia, Canada
    Posts : 10,592
    Windows 10 IoT

    Quote Originally Posted by santanudas08 View Post
    Hi,
    I'm facing this issue only with that drive, I mean any USB drive (memory card, pen drive). It's my personal laptop, I'm the only user.
    Why is it running Enterprise? Did you buy it used?
      My ComputerSystem Spec
  6.    21 Apr 2016 #6
    Join Date : Nov 2015
    Posts : 133
    Windows XP, 7, 8.1, 10, Knoppix [Debian] linux

    Quote Originally Posted by santanudas08 View Post
    Hi,
    I'm facing this issue only with that drive, I mean any USB drive (memory card, pen drive). It's my personal laptop, I'm the only user.
    Try creating a new user with admin privileges and see if your the missing options are restored in that profile.
      My ComputerSystem Spec
  7.    21 Apr 2016 #7
    Join Date : Dec 2013
    Sydney, Nova Scotia, Canada
    Posts : 10,592
    Windows 10 IoT

    Quote Originally Posted by mike s View Post
    Sounds like your employer has set some restrictions using Group Policy.
    That's what I was thinking? Or it's infected with malware?
      My ComputerSystem Spec

 


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