New
#1
Can't access the basket in Microsoft software update catalog...
I was trying to download the latest driver for Realtek HD Audio and saw that the link to do so was a sticky so it must be a popular thing to do. I tried to download the driver in the catalog -- not sure why there are two that are described identically but are different sizes -- and it appeared it was gonna work until I clicked on view basket in order to download the selected driver. There I encounter an error each time I try.
I have used the Microsoft software update catalog before to manually apply updates. I'm pretty sure that I've never had any problem with any of the feature/functionality -- at least I don't remember ever having any. For some reason, while I can browse/search it and select updates to download resulting in the number shown in the catalog being updated,, whenever I click on view basket I get the error shown at the bottom of this post.
I'm running Win 10/IE 11 and have tried setting the site to "compatible" as well as enabling cookies and pop-ups explicitly for this site. Nothing has had any effect -- each time sameO sameO.
I've seen tons of posts with this same problem and most of the responses just seem to be shots in the dark -- some with the suggestions to do the above.
Is anybody familiar with this issue and what I need to do to resolve it?
In fact, I don't care if I download fr4om some other site but I can't find any other sources, even Realtek, for this newest driver. If you know a downloadable sorce for this same driver then I can worry about using the catalog another day.
Thanks in advance for your help.
Howard
Redmond, WA
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