Windows 10: Epson Printer SX200 will print documents but not jpeg files


  1. Posts : 3
    Windows 10 Home 64bit
       13 Apr 2016 #1

    Epson Printer SX200 will print documents but not jpeg files


    I have an Epson SX200 Series printer and since upgrading to Windows 10 I occasionally get a strange set of symptoms:-

    If I load a *.doc file I can print it OK. However, if I double click on a jpeg file and open it on the desktop and then select print......

    Click image for larger version. 

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    I get the "We couldn't reach this printer" error.

    Click image for larger version. 

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    Similarly, but slightly differently, if I "right click" on a jpeg file icon and select print, the printing process starts (a whirring noise) but then just feeds a sheet through and ejects it without printing anything.

    By navigating to "Devices and Printers" I can confirm that the Epson has been selected as being the default printer. If I right click on it and select Printer Properties and then select the "General" tab and click on Print Test Page, it prints that OK.

    I have tried uninstalling the software and removing the device and then reinstalling and making it the default printer without any success.

    Any ideas?
      My ComputerSystem Spec

  2.    13 Apr 2016 #2

    As a work around if you've got stuff you just need to get done, try printing from different software.

    I suggest irfanview. It's free, relatively lightweight and it's well known. i.e... been around for years and well regarded.

    http://www.irfanview.com/

    HTH

    D
      My ComputerSystem Spec


  3. Posts : 3
    Windows 10 Home 64bit
    Thread Starter
       13 Apr 2016 #3

    Datapod said: View Post
    As a work around if you've got stuff you just need to get done, try printing from different software.

    I suggest irfanview. It's free, relatively lightweight and it's well known. i.e... been around for years and well regarded.

    http://www.irfanview.com/

    HTH

    D
    Thanks for the suggestion but I have to admit I do prefer to establish the source of the problem and resolve it permanently so, if you or anyone else has any ideas, I'd appreciate it.
      My ComputerSystem Spec

  4.    13 Apr 2016 #4

    Snakes1000 said: View Post
    Thanks for the suggestion but I have to admit I do prefer to establish the source of the problem and resolve it permanently so, if you or anyone else has any ideas, I'd appreciate it.
    I'd guess that there's a problem with the Photo app. Maybe it could be re-installed from the Windows Store.

    (I avoid apps myself. I normally use applications. Marks me as a child of the 20th century, I suppose.))
      My ComputerSystem Spec


  5. Posts : 2,554
    Windows 10 x64 Home Build (Redstone(1)) 15063.608
       13 Apr 2016 #5

    I use Windows Photo Viewer

    Windows Photo Viewer - Restore in Windows 10 - Windows 10 Forums

    Or to your photo
    Right Click on the one you want
    Apps will open
    Scroll down
    When you come to
    Windows Photo Viewer
    Click that and put a tick to make it your default that way next time you go to photo it will open at that App
    Another way is Settings
    System
    Then scroll to Default Apps
    Photo Viewer
    Click on that
    It will open up
    Then scroll down and tick
    Windows Photo Viewer
      My ComputerSystem Spec


  6. Posts : 3
    Windows 10 Home 64bit
    Thread Starter
       13 Apr 2016 #6

    hTconeM9user said: View Post
    Thanks for that info'. I tried that and that piece of software works OK. It's just the Windows 10 "Photos" software that doesn't seem to work. I've also tried a "Run SFC Scan" routine which verified and found some errors and fixed them but that didn't solve it.

    I also ran the Windows App troubleshooter but that couldn't find any problems. I then tried a clean boot in Windows with no joy.

    Stumped!
      My ComputerSystem Spec


  7. Posts : 2,554
    Windows 10 x64 Home Build (Redstone(1)) 15063.608
       13 Apr 2016 #7

    Snakes1000 said: View Post
    Thanks for that info'. I tried that and that piece of software works OK. It's just the Windows 10 "Photos" software that doesn't seem to work. I've also tried a "Run SFC Scan" routine which verified and found some errors and fixed them but that didn't solve it.

    I also ran the Windows App troubleshooter but that couldn't find any problems. I then tried a clean boot in Windows with no joy.

    Stumped!
    That is why I use Windows Photo Viewer
    Never let me down yet
    As I said I just open up my Picture Folder
    Click on the Photo I want
    Then Right click
    Once Windows Photo Viewer is showing
    I go to Print
    Press it
    Then My Printer shows up and I press Print
    Out it prints
      My ComputerSystem Spec


 

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