My son has a decent Alienware laptop which he uses mainly for gaming. Windows 10 did an automatic installation last week and caused a number of issues most of which we have now solved.
The remaining problem is the Turtle Beach Headset which is not recognised under W10. The device has headphones and a microphone mouthpiece. There are 3 connectors 1 headphones, 2 microphone and 3 USB power feed.
We have tried the maker and Alienware but so far no results. I think we have the right drivers installed and wonder if this is to do with settings in Device Manager.
Can any one advise how to set this up please?