1.    12 Apr 2016 #1
    Join Date : Aug 2015
    Posts : 32
    Windows 10

    High latency/sound stuttering with ndis.sys driver


    I was wondering if anyone found a solution for a high latency issue with intel's ethernet drivers and windows 10 which results in ndis.sys driver producing stuttering? It's a known issue which became worse with the release of windows 10 and apparently the only solution so far is to use older drivers which only work on windows 7 and 8.

    Basically whenever i download something big and or use the internet connection for several hours the ethernet adapter starts producing latency spikes. I've contacted motherboard support 4 times and been told that this is an intel's issue or that i should buy additional cheap lan card or just wait for a fix but and im kinda tired of waiting. Also intel never properly responded or confirmed this issue either, apart some guy claiming to be an "engineer" and writing a couple of messages on intel's forums basically saying "this is not our issue go and talk to motherboard's manufacturer".
      My ComputerSystem Spec
  2.    13 Apr 2016 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,115
    Win 10 Pro (1703)

    Hi, please feel free to search the forum for 'stuttering' 'pop' 'crackle'
    and advanced search for LatencyMon (by Resplendence, freeware) in posts.

    As far as I've noted, some- far from all- experience this. Some may have driver issues with older devices. Some may need to use older drivers. Not proving easy to resolve.

    Here are some I found for you:
    Solved Occasional micro-stuttering / lag-spikes - Windows 10 Forums
    Random Stuttering / DPC Latency Nightmare - Windows 10 Forums
    Video has a mild stutter, streaming and some local files - Windows 10 Forums
    PC lagging and stuttering during network traffic (Win 10) - Windows 10 Forums
      My ComputerSystem Spec
  3.    13 Apr 2016 #3
    Join Date : Aug 2015
    Posts : 32
    Windows 10
    Thread Starter

    Unfortunately non of those threads got any solutions but thx anyway.
      My ComputerSystem Spec
  4.    13 Apr 2016 #4
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,115
    Win 10 Pro (1703)

    Quote Originally Posted by Cel View Post
    Unfortunately non of those threads got any solutions but thx anyway.
    You'll only find a magic fix for this if you're lucky. You'll need to investigate your own particular situation, I'm afraid.

    So you can (prompted by those threads) download install and run LatencyMon and see the site on how to use it, read up on this issue and try to identify the cause in your particular case.

    And do feel free to search further for more on the forum - there are more search results as threads on this topic multiply.

    Please feel free to post a screenshot of LatencyMon once you've had a look at the Drivers and Statistics tabs too, and got some feel for the problem.

    Sorry, it's just not likely to be that obvious...
      My ComputerSystem Spec
  5.    13 Apr 2016 #5
    Join Date : Aug 2015
    Posts : 32
    Windows 10
    Thread Starter

    I already know what's causing the issue (described above) and i've installed LatencyMon year ago. Im simply asking whether anyone found a fix yet.

    Maybe someone figured out how to install windows 8/7 drivers which do not produce this issue on windows 10 for example.
      My ComputerSystem Spec
  6.    13 Apr 2016 #6
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,115
    Win 10 Pro (1703)

    Well, some solutions for some people below - these show there is no one fix, unfortunately.
    And of course if you know which older driver you want and want to keep, you can (Tutorial section - see one about hide updates to protect your older driver)

    E.g.
    Random Stuttering / DPC Latency Nightmare - Page 3 - Windows 10 Forums
    Occasional micro-stuttering / lag-spikes
      My ComputerSystem Spec
  7.    13 Apr 2016 #7
    Join Date : Aug 2015
    Posts : 32
    Windows 10
    Thread Starter

    Quote Originally Posted by dalchina View Post
    Well, some solutions for some people below - these show there is no one fix, unfortunately.
    And of course if you know which older driver you want and want to keep, you can (Tutorial section - see one about hide updates to protect your older driver)
    I don't need a tutorial on "how to keep older drivers". The problem is that in my case the issue is related to an intel's ethernet driver (described in the first post) on a windows 10 platform and the only solution right now is to use an older driver which only works on windows 7 and 8. Unfortunately you can't install drivers made for windows 7 or 8 on windows 10 even if you direct installation utility to an .inf file - the device simply won't recognize it or even if i manage to install it (which i did) won't work properly.
      My ComputerSystem Spec
  8.    13 Apr 2016 #8
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,115
    Win 10 Pro (1703)

    I'll leave you to it. Good luck. I wouldn't wish to offer you a tutorial on installing drivers.
      My ComputerSystem Spec
  9.    13 Apr 2016 #9
    Join Date : Aug 2015
    Posts : 32
    Windows 10
    Thread Starter

    Quote Originally Posted by dalchina View Post
    I'll leave you to it. Good luck. I wouldn't wish to offer you a tutorial on installing drivers.
    Well unless you specifically know how to install this driver:

    Download Network Adapter Driver for Windows 8.1*

    On Windows 10?
      My ComputerSystem Spec

 


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