Sound sluttering , glitching , popping.. And bsod-s


  1. arsa
    Posts : 2
    windows 10
       New #1

    Sound sluttering , glitching , popping.. And bsod-s


    Hello , since i have gotten this new laptop few months ago , i installed w10 and had no previous build on it , so i dont know how it would behave on another os , but my problem is next.

    Whenever i play music , (anywhere , youtube , via mp3 player , via a n y t h i n g), or play a movie , i get a normal sound , which is sluttering , popping , or lets say , crackling , each few seconds.

    The sound that's occurring reminds of a sound when your computer is low on memory , or something like that , when it cant handle task's so it skips things..
    Task manager says everything is fine , so i have no reason to believe its something like that..

    I tried messing with sound drivers , settings , everything , untill today , i ran up on a post that says the networks drivers are probably the issue.
    After disabling all network drivers in device manager , the problem vanished. I tried updating them , but it says they are the latest ones , so i dont know what else to do.
    I am doing a system reinstall soon , but i am 100 % sure it will be the same.

    I have seen this error on google pop out so many times its really ridiculous that the guys who made this , cant make a quick update fix ? I am seriously considering going back to windows 7. I am really trying not to rage , only cause i know it wouldnt fix anything..

    I am also getting a blue screen of death ocasionally saying 'driver power state failure'.. its driving me insane

    Here's a screen of my network and sound drivers..
    http://prntscr.com/aqvp2v

    Any help is appreciated
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  3. zztemp
    Posts : 116
    W10
       New #2

    Hi

    welcome to the forums.
    you should post this in the section: BSOD Crashes and Debugging

    Use the data collection tool and upload it. We can then analyze your BSOD's and all the other information that the tool provides us to take a look at.

    just going from your text, we can just guess as to what might be the cause. With the data collection tool, we should have a better understanding.
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  4. arsa
    Posts : 2
    windows 10
    Thread Starter
       New #3

    Where do i download that tool ?
    How do i use it ?
    Thanks
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