Windows 10: No mouse, no keyboard... HELP NEEDED

  1.    10 Apr 2016 #1

    No mouse, no keyboard... HELP NEEDED


    Hello,

    I'm looking for a solution since 3 days with non success so I hope that someone wll be able to help me.

    To make a long story short, I installed Windows 10 (coming from Windows 7) and I was facing trobles with my USB ports.
    I tried to fix this but now my USB ports don't work antmore, meaning no mouse and no keyboard...

    MEanwhile both (mouse and keyboard) work well Under the BIOS menu and the start-up menu (Under BIOS).
    I tried to restore, reinstall, rebuild, etc., etc. Nothing works.
    I made a Windows 10 DVD ISO, launch it but no success...

    What can I do?

    I was thinking about an external connection from another laptop being Under the same network (both in WiFi), I know the IP and the PC name, as well as the user name (no password) but I can I do this, if possible ?

    Could you please help me ?

    Of oucrse I can reinstall everything but I'll loose some data and all my installed application, so this would be the last solution, I'm looking for a solution which could let my data and applications as they are.

    THANK YOU IN ADVANCE

    Regards,
    David
      My ComputerSystem Spec

  2.    10 Apr 2016 #2

    Dave, try borrowing a different keyboard and mouse and see if they will work. I assume that you've tried different USB ports.
    Last edited by Vince Massi; 10 Apr 2016 at 20:33. Reason: Misspelled word
      My ComputerSystem Spec

  3.    10 Apr 2016 #3

    Thank you Vince for your support.
    I tried several mouses as well as all my USB ports, same story unfortunately.
    Other suggestions?
    Regards,
    David
      My ComputerSystem Spec


  4. Posts : 6
    Windows 10 Home Single language
       10 Apr 2016 #4

    i also experience this problem few months ago after upgrading windows 8.1 to 10.when i am using win 8.1 everything is ok, but after upgrading to win 10 that problem occured.
    i tried to update and reinstall driver, recovery ,repair but nothing works
    when i look into usb controller in event tab, i found a controller is not configured, in my case "Intel(R) 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26"

    i was desperate nothing is working so i tried last resort, that is clean install
    i lose all my data but when i checked, everything is ok and works fine

    the problem probably caused by windows upgrade i think? but i am not really sure.please correct me if i am wrong.
    if you dont manage to solve this problem you can try this, but keep this as the last resort.
    *edit : i did clean install win 10 and until now there is no problem
      My ComputerSystem Spec

  5.    11 Apr 2016 #5

    Hirodato said: View Post
    i lose all my data but when i checked, everything is ok and works fine
    Thank you for you message.
    I will try first to avoid any lost, data and applications.
    But as you say - as the last resort - , i will reinstall Windows 10.

    If you have any other ideas...

    regards,
    David
      My ComputerSystem Spec


 

Related Threads
Solved keyboard / mouse not working in Drivers and Hardware
Hi - I have messed up the keyboard and mouse drivers on my Windows 10 installation, so now when I boot up I have no input possibilities. What are my options? I don't have a "recovery" disk - but I do have a Windows 10 install USB. I don't have any...
USB mouse&keyboard not working in Drivers and Hardware
Hi; I've a Medion Akoya MD8360 PC with previous windows 10 Home Build 10240 installed and with a working USB medion mouse and keyboard.Reccently I upgraded manually(with media creation tool fromMS) to Windows 10 Home V1511 Build 10586.71 and my USB...
Hi I hope this is being posted in the right place?! I upgraded to Windows 10 from Windows 8.1 last year, and have been through many teething problems over the last 6 months. Last week I decided to reset the PC and this has solved most of the...
Mouse/Keyboard lag in Drivers and Hardware
Hi all, I am new to the forums so please cut me some slack if this questions does not belong in this thread... Anyway, I have been having some really bad lag on my mouse and keyboard. When I try to move the mouse, it's almost like there is...
I use left handed mouse, and swapping left / buttons works OK. I also set the wheel button to be "double click". But the wheel button brings up the context menu instead of double click. If I change to right hand mouse, the wheel button gives double...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 12:00.
Find Us