Laptop died suddenly - battery issue


  1. Posts : 30
    Windows 10 64-Bit
       #1

    Laptop died suddenly - battery issue


    Hi all,
    Lately I've had my laptop plugged in a lot because I've been running some design analysis software thats required a long time to solve. Anyway my laptop suddenly just cut off today whilst on battery. Straight away I assumed it was the battery as I had a similar issue back in 2010 with my old device. I've had my current laptop for about 2 and a half years. I ran a battery report which came up with the following information:
    • Cycle count: 489
    • Design capacity: 48840
    • Last full charge: 38373

    So its obvious my battery isn't at full capacity as expected. However, could this be the cause of it randomly losing power? I'm thinking more of a calibration issue. Any ideas on how to calibrate?

    Many thanks in advance!
      My Computer


  2. Posts : 30
    Windows 10 64-Bit
    Thread Starter
       #2

    An update; its happened a few times now, mainly when the battery is at about 10%, the machine just turns off. I tried the Samsung Battery Calibration Tool in BIOS which supposedly drains your battery fully, but even on there the laptop just turns off abruptly when the % level is at 10%. Is anybody able to help?
    A side note, whenever my charger is plugged in, no matter what the battery %, it always says 01 min until fully charged. I have no idea what is happening with my battery!
      My Computer


  3. Posts : 4,205
    Windows 3.1 to Windows 11
       #3

    Laptop died suddenly - battery issue
    YES
      My Computer


  4. Posts : 30
    Windows 10 64-Bit
    Thread Starter
       #4

    Is there any way of recalibrating my battery? I'm sure Windows notifies you if your battery is deffective and needs replacing, so I don't want to go and buy a new one just yet..
      My Computer


 

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