Windows 10: Bluetooth mouse not recognized any more

  1.    08 Apr 2016 #1

    Bluetooth mouse paired but will not connected any more


    Hi there,

    My Bluetooth mouse "Microsoft Sculpt Touch Mouse" is paired to my PC but will not connect any more. The only mean I found to get it back to work is to go in the Windows menu: Settings > Devices > Bluetooth, to delete "Microsoft Sculpt Touch Mouse" device, to push the bluetooth pairing button on the mouse and to request new pairing on PC side. Then it is paired and connected, it works for a while, and then again connection is definitely lost and I need to redo all the stuff above.

    Drivers (mouse and bluetooth radio) are up-to-date as said by Windows itself.

    Anyone had this kind of problem? Any idea on how to solve it?
    I think it is linked to my update from WIN 7 to WIN 10.

    Many thanks by advance!
    Last edited by quetzalcoatl; 09 Apr 2016 at 02:46. Reason: Description was not accurate enough
      My ComputerSystem Spec


  2. Posts : 4,788
    Win 10 Pro x64
       08 Apr 2016 #2

    Check if your mouse is set to wake up your PC.

    Click image for larger version. 

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      My ComputerSystem Spec

  3.    08 Apr 2016 #3

    Hi,
    No such feature here
    Click image for larger version. 

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      My ComputerSystem Spec

  4.    08 Apr 2016 #4

    Here is a picture showing the problem (code 45)
    Click image for larger version. 

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      My ComputerSystem Spec

  5.    08 Apr 2016 #5

    No Power Management option "allow this device to wake the computer" on Microsoft Bluetooth device
    Click image for larger version. 

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      My ComputerSystem Spec

  6.    08 Apr 2016 #6

    When I move the mouse, it appears in the devices list a few seconds then disappears.
    No way to make it connect.
    I reach a high desperation level!
      My ComputerSystem Spec


  7. Posts : 4,788
    Win 10 Pro x64
       09 Apr 2016 #7

    quetzalcoatl said: View Post
    When I move the mouse, it appears in the devices list a few seconds then disappears.
    No way to make it connect.
    I reach a high desperation level!

    Have you tried uninstalling mouse driver and let windows install its own upon restart?
      My ComputerSystem Spec

  •    10 Apr 2016 #8

    badrobot said: View Post
    Have you tried uninstalling mouse driver and let windows install its own upon restart?
    Hello,
    Yes I did, but no way
      My ComputerSystem Spec


  •  

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