Windows 10: Logitech C920 Webcam Solved

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  1. Posts : 2,871
    64-bit Win10 Pro Insider Build 17692
       15 Mar 2015 #1

    Logitech C920 Webcam

    - I did an upgrade from Window7 to Win10(9926)
    - all went well, apart from a few glitches..
    - the Logitech webcam doesn't function with Skype

    - anybody found a solution?
      My ComputersSystem Spec

  2. Posts : 2,871
    64-bit Win10 Pro Insider Build 17692
    Thread Starter
       15 Mar 2015 #2

    just to add more spookiness, the Settings option in Skype shows that the C920 is being used:

    Click image for larger version. 

Name:	Skype_inWin10_LogitechC920.jpg 
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Size:	30.1 KB 
ID:	14518 it will run as an app from within Skype, but not as a stand-alone program via the Desktop Shortcut
    - which is a bit odd..

    I uninstalled the XBox App from the Start Screen, just in case the webcam was defaulting to that software,
    - but no luck yet.. (??)
      My ComputersSystem Spec

  3.    15 Mar 2015 #3

    On my system the camera seems to work OK. I can turn it on and watch the video.

    However, when I received a call the other day, I could hear but the camera box would not show in the window. I thought I saw it once but it may be hidden by something else, so I never saw the video during that call.

    I may have a situation where the download version and App version are having problems being on the same system.
      My ComputerSystem Spec

  4. Posts : 11,841
    Windows 10 Pro X64
       15 Mar 2015 #4

    I would try to reinstall the driver under windows 8 compatibility mode
      My ComputerSystem Spec

  5. Posts : 2,871
    64-bit Win10 Pro Insider Build 17692
    Thread Starter
       16 Mar 2015 #5

    I'm beginning to suspect the same thing as Saltgrass: that there may be a conflict between the two Skype installations..

    - your advice is intriguing, Dude - that's something I haven't tried..
    - this is an update on a Win7 set-up, so the Logitech drivers may require updating (- even re-installing?)
    - I had assumed that the new OS would take of this automatically, on the initial device set-up..

    I'm very new to Win10 so, with the rumours of an imminent new build, I'll hang fire for now..
    - maybe things will improve..
      My ComputersSystem Spec

  6. Posts : 2,871
    64-bit Win10 Pro Insider Build 17692
    Thread Starter
       16 Mar 2015 #6

    I've just noticed that the Windows Firewall includes an item called "Windows Camera"
    Click image for larger version. 

Name:	Windows_camera.JPG 
Views:	2761 
Size:	51.9 KB 
ID:	14587
    - I wasn't aware that this even existed..
    - is it possible that the Logitech Webcam software is defaulting to this location?
      My ComputersSystem Spec

  7. Posts : 11,841
    Windows 10 Pro X64
       16 Mar 2015 #7

    Could be, I never noticed that either. Windows 8 does not show that but 10 does for me.
      My ComputerSystem Spec

  •    17 Mar 2015 #8

    On my system, the folks I am conversing with can see me, so it would seem in my case it is not firewall related. Of course there is an option in the PC Settings, Privacy section which allows Skype to use the webcam...

    I am not sure if the same thing is happening to you, but the next time I get a call I am going to try to open the App to full screen to see if the small video window may still be present.
      My ComputerSystem Spec

  • Posts : 2,871
    64-bit Win10 Pro Insider Build 17692
    Thread Starter
       19 Mar 2015 #9

    appears to be no joy with the 10041 build, as yet..

    C920 webcam still won't run as a stand-alone..
    now Cyberlink PowerDVD14 won't play BluRays..
      My ComputersSystem Spec

  •    20 Mar 2015 #10

    Using Skype for desktop and not Skype UI ??
    ( i've the same webcam and Skype for desktop work with her )
      My ComputerSystem Spec

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