Windows 10: NEXTBOOK windows tablet camera

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  1.    06 Apr 2016 #51

    Hello NavyLCDR, I have one more problem I hope you can solve. When I try to hard reset my Windows tablet I get blue screen and error "Recovery, your pc/device needs to be repaired. A required device isn't connected or can't be accessed". Please help
    Attached Thumbnails Attached Thumbnails image.jpg  
      My ComputerSystem Spec

  2.    06 Apr 2016 #52

    Why do you want to do a hard reset?

    But, if you really want to go down that bumpy road, we can try.

    1. Please post a disk management screenshot:
    Disk Management - How to Post a Screenshot of - Windows 10 Forums

    2. From an elevated ("run as administrator") command prompt, please post the results of:
    reagentc /info

    3. Do you have a microSD Card inserted? I would recommend 32GB but can probably get by with 8GB.
      My ComputerSystem Spec

  3.    06 Apr 2016 #53

    Hello NavyLCDR, I don't have a tablet with me at the moment, will try and post results tomorrow
      My ComputerSystem Spec

  4.    07 Apr 2016 #54

    lakshi said: View Post
    Hello NavyLCDR, I don't have a tablet with me at the moment, will try and post results tomorrow
    Hello NavyLCDR, I did as you said and this is what i found out with cmd:

    C:\WINDOWS\system32>reagentc /info
    Windows Recovery Environment (Windows RE) and system reset configuration
    Information:

    Windows RE status: Enabled
    Windows RE location: Error! Hyperlink reference not valid.
    Boot Configuration Data (BCD) identifier: 3ab38172-fbe7-11e5-9eb2-ad6470e3487e
    Recovery image location:
    Recovery image index: 0
    Custom image location:
    Custom image index: 0

    REAGENTC.EXE: Operation Successful.



    I have attached screenshot of disk management

    Click image for larger version. 

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      My ComputerSystem Spec

  5.    07 Apr 2016 #55

    You didn't answer why you want to hard reset the tablet?

    But, if you really want to, we can try this:
    In disk management or MiniTool Partition Wizard Free, assign drive letter R: to the 4.88 GB Recovery Partition.
    From an elevated ("run as administrator") command prompt, run:
    reagentc /setosimage /path "r:\windows images" /index 1

    If that command says "Operation Successful" then you should be able to do the reset.

    If that command fails, you want to look at R: and find the folder containing install.wim. Then run the reagentc /setosimage command again, but put in the folder name that contains install.wim instead of "r:\windows images".

    and you do have to include the quotes "" around the path - if the path contains a space in it.

    This should take you back to the factory Windows 8.1.
      My ComputerSystem Spec

  6.    07 Apr 2016 #56

    I will try this solution and report back in a couple of hours...i want to reset the tablet since im getting many errors trying to repair the camera and want to take the tablet back to factory state....
      My ComputerSystem Spec

  7.    07 Apr 2016 #57

    I did as you said and selected 'Boottore" in CMD prompt. When I restarted the tablet it went into recovery mode. Thanks
      My ComputerSystem Spec

  8.    07 Apr 2016 #58

    Hello NavyLCDR, need some help on this. I solved camera problem of 3 pieces with your method. But one piece camera refuses to get repaired on windows 10. Tried everything, uninstalling drivers then windows update, tried lenovo drivers, also your method but get error "Something went wrong...error code". So, i went back to windows 8 and camera not working also. On windows 8 get error "To get started, connect a camera". Seems like hardware to me, what do u think?
      My ComputerSystem Spec

  9.    07 Apr 2016 #59

    Make sure you still have the Intel(R) Imaging Signal Processor 2400 driver installed and it did not update to the Intel AVS stream device (or something like that). If the driver got updated to the latest driver from Intel, it stops working.
      My ComputerSystem Spec

  10.    08 Apr 2016 #60

    NavyLCDR said: View Post
    Make sure you still have the Intel(R) Imaging Signal Processor 2400 driver installed and it did not update to the Intel AVS stream device (or something like that). If the driver got updated to the latest driver from Intel, it stops working.

    I only updated to Windows 8 driver not any other driver, also I did full reset settings so I got my old driver back
      My ComputerSystem Spec


 
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