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  1. Joined : Jan 2015
    UK, Midlands
    Posts : 6,608
    Win 10 Pro (1607)
       23 Apr 2016 #21

    Hi, the top one appears to be this:
    Driver Description: C-Media Audio Interface Driver (WDM) by C-Media
    ASUS Xonar DG Audio Interface driver
    HTO CLARO Audio Interface Driver

    And if you search generally for crackle/stutter/pop Xonar you do get a lot of results... I know you said you'd disabled the sound card.

    You can by all means try the motherboard drivers.. I would also suggest it's worth researching people with Xonar sound cards.

    It may be that some ASUS configurations are prone to this problem with Win 10..
      My System SpecsSystem Spec


  2. Joined : Apr 2016
    Posts : 15
    Windows 10
       23 Apr 2016 #22

    Mh...the thing is, i bought the soundcard BECAUSE of the soundproblems, it thought a soundcard would fix the problem (problem exists also without soundcard).
    I'll try the motherboard drivers now.
      My System SpecsSystem Spec


  3. Joined : Jan 2015
    UK, Midlands
    Posts : 6,608
    Win 10 Pro (1607)
       23 Apr 2016 #23

    Try a scan with Drivermax (2 free drivers a day).. (driver scanners are not generally recommended, only use for particular reasons).

    You could also try an older driver for the sound card.

    Make sure your NIC driver is disabled for test purposes, just to eliminate that for now.
    You can also try a high performance power plan for test purposes.
      My System SpecsSystem Spec


  4. Joined : Apr 2016
    Posts : 5
    W10
       25 Apr 2016 #24

    dalchina said: View Post
    Hi, in the attachment I posted, you will see this:
    PC Lagging very much usually when i make high network traffic
    For me it was BitDefender's port scanning protection feature, once I'd disabled that problems were gone.Try this: open BitDefender, go to Modules (in the bottom) > Firewall and there disable Block port scans in the network and restart LatencyMon to see if it worked, changes should be immediate.

    Problem with compressed memory process
    USBPort.sys was the top offender in the LatencyMon report
    I can confirm that Bitdefender Total Security 2016 is the culprit causing this problem on my system. After disabling the Firewall the CPU load went down immediately.

    This may give you a clue.. but it may be sthg else in your case.
    Try disabling your firewall?

    This is useful (note- Win 7, same issue)
    Usbport.sys causes high DPC over time. - Page 2 - Windows 7 Help Forums
    - discusses interrupts, mentions WLAN (sometimes implicated)...
    I made an account just to thank you man! I've been having this issue for the last month that started randomly. I've been trying drivers on and off and was considering a format. The bitdefender issue thing really fixed the problem for me. Thanks a lot!
      My System SpecsSystem Spec


  5. Joined : Jan 2015
    UK, Midlands
    Posts : 6,608
    Win 10 Pro (1607)
       26 Apr 2016 #25

    Great! It's nice when the solution's easy.. not always so as Win10 seems to introduce a range of new issues.
      My System SpecsSystem Spec


  6. Joined : Apr 2016
    Posts : 15
    Windows 10
       13 May 2016 #26

    Tried everything, meanwhile my mainboard and my graphics card died, i had to replace them both (now GTX460 + old ASRock Z77 PRO3).
    Sound crackling is still there.
      My System SpecsSystem Spec


  7. Joined : May 2016
    Posts : 1
    Windows 10 Pro, 64-bit
       14 May 2016 #27

    Thank you so so much!


    dalchina said: View Post
    Hi, in the attachment I posted, you will see this:
    PC Lagging very much usually when i make high network traffic
    For me it was BitDefender's port scanning protection feature, once I'd disabled that problems were gone.Try this: open BitDefender, go to Modules (in the bottom) > Firewall and there disable Block port scans in the network and restart LatencyMon to see if it worked, changes should be immediate.

    Problem with compressed memory process
    USBPort.sys was the top offender in the LatencyMon report
    I can confirm that Bitdefender Total Security 2016 is the culprit causing this problem on my system. After disabling the Firewall the CPU load went down immediately.

    This may give you a clue.. but it may be sthg else in your case.
    Try disabling your firewall?

    This is useful (note- Win 7, same issue)
    Usbport.sys causes high DPC over time. - Page 2 - Windows 7 Help Forums
    - discusses interrupts, mentions WLAN (sometimes implicated)...
    Hello random internet stranger,

    I literally just made this account to personally thank you. Basically, I have tried all the big anti-viruses: McAfee, Norton, Kapersky, and now Bitdefender. All with their pros and cons. Kapersky was actually really nice, not sure why I didn't just renew that, so I decided to try Bitdefender. Then, as soon as I installed it, the video and audio crackle/stutter began. Tried a bunch of things from other forums, but your advice to "disable Block port scans in the network" fixed it! It was only a few days of watching videos in agony, but I was going crazy. Thank you so so much. Everything is crisp and smooth again. I just want you to know that you made my day, heck my year. Guess you don't realize how important smooth video and audio is, or how often I watch videos, until it is suffering from stutters, popping, and crackling. Sorry for the ramble, I just wanted to thank you for your knowledge and insight, and saving me from calling tech support. You rock!!!
      My System SpecsSystem Spec


  8. Joined : Apr 2016
    Posts : 15
    Windows 10
       19 May 2016 #28

    No ideas anymore?
      My System SpecsSystem Spec


  9. Joined : Apr 2016
    Posts : 15
    Windows 10
       27 May 2016 #29

    @dalchina No ideas anymore? Too bad...
      My System SpecsSystem Spec

  10.    27 May 2016 #30

    Folks, the problem appeared yesterday on my computer, and I solved it this morning.

    Go to Device Manager. The first choice is your audio equipment. Open that. Somehow, some way, my default audio device was headphones, which I have never used on this machine. I made the speakers the default device, and the problem disappeared.
      My System SpecsSystem Spec


 
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