1.    01 Apr 2016 #1
    Join Date : Aug 2015
    Midlands UK
    Posts : 66
    Windows 10 Home 64bit 1703.

    External hard drive not recognised


    Problem:
    I have two external hard drives that I have been using for backups etc. on my desktop running Windows 10 Home. I connected the external drives to my HP Laptop running Windows 7 Home Premium SP1 to copy some files andit has changed the ownership to the external drives laptop user!
    Now when I connect the external drives back on my desktop running Windows 10 Home the drives are not recognised anddon’t even show in Disk Management!
    Question:
    How can I get the external drives to be recognised and change ownership back on my desktop running Windows 10 Home?
    Last edited by scopio; 01 Apr 2016 at 11:09.
      My ComputerSystem Spec
  2.    01 Apr 2016 #2
    Join Date : Jan 2015
    Posts : 694

    I was going to suggest trying Acronis Disk Director or anything similar, however, I'm not certain if such will help or not. If I can remember the possible "clicks," I'll post back.
      My ComputerSystem Spec
  3.    01 Apr 2016 #3
    Join Date : Aug 2015
    Midlands UK
    Posts : 66
    Windows 10 Home 64bit 1703.
    Thread Starter

    Quote Originally Posted by RolandJS View Post
    I was going to suggest trying Acronis Disk Director or anything similar, however, I'm not certain if such will help or not. If I can remember the possible "clicks," I'll post back.
    Worked out what the problem was with my external drive notbeing recognised. I looked under Device Manager > USB Controllers and there itwas listed with an exclamation mark with the error saying that "the driverfor this device is in memory" or words to that effect. I right clicked thecorresponding Mass Storage device and uninstalled it and then unplugged theexternal drive. I rebooted my desktop and plugged the external drive in againand it reinstalled its driver again and I am now able to use the external driveagain.
      My ComputerSystem Spec

 


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