1.    31 Mar 2016 #1
    Join Date : Aug 2015
    Posts : 38
    Windows 10-Version 1703 OS Build 15063.483

    fax modem


    I have a Lenovo H520s - Intel G2020 2.9 GHZ - 4 gigs RAM and 1T hard drive. Running Windows 10. I assumed that it came with a fax modem and I tried to set up the fax and scan but the set up wizard can not find any modem. Is it just not installed or do I not have one? How do I find out? .....Logman
      My ComputerSystem Spec
  2.    31 Mar 2016 #2
    Join Date : Jul 2015
    Posts : 9,552
    Windows 10 Pro

    Right click on the start icon and click on device manger. Do you have any "unknown devices" showing up? Do you have a category for Modems, and is there a fax modem listed in there? Does anything have an exclamation point?

    I don't see a fax modem in that computer:
    Lenovo Essential H520S - Slide 5 - Slideshow from PCMag.com
      My ComputerSystem Spec
  3.    01 Apr 2016 #3
    Join Date : Aug 2015
    Posts : 38
    Windows 10-Version 1703 OS Build 15063.483
    Thread Starter

    Quote Originally Posted by NavyLCDR View Post
    Right click on the start icon and click on device manger. Do you have any "unknown devices" showing up? Do you have a category for Modems, and is there a fax modem listed in there? Does anything have an exclamation point?

    I don't see a fax modem in that computer:
    Lenovo Essential H520S - Slide 5 - Slideshow from PCMag.com
    Thanks for your help. I went to device manager and the only modem there was an acer USB modem. I ll just keep my 15 year old fax machine until I upgrade to some new equipment......Logman
      My ComputerSystem Spec

 


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