1.    28 Mar 2016 #1
    Join Date : Mar 2016
    Posts : 4
    Windows 10

    Keyboard works in boot up for password and not when I enter Windows 10


    I have been using my Acer 10 tablet for about six months and had upgraded to Win 10 a while ago with no problems. This morning the keyboard stopped working. I checked the contacts to the tablet because it has a detachable keyboard, cleaned them with a soft brush, cleaner and rebooted, no luck. The keyboard when it boots allows me to key in my password and I have a USB mouse attached to the keyboard that works, but none of the keys work once I'm logged into Windows? If the screen times out and I try to enter the Password again, nothing. I can navigate around using the mouse, but have no ability to enter keyboard information. I went to Devices and uninstalled the keyboard drivers, rebooted, nothing. I ran Windows troubleshooting for devices, nothing. The onscreen keyboard has always worked. Since the keyboard does work for login I've concluded its a software problem. I'm stumped and would appreciate any suggestions, all welcome.
      My ComputersSystem Spec
  2.    28 Mar 2016 #2
    Join Date : Mar 2016
    Posts : 2
    windows 10

    I have the same issue and have basically tried the same thing
      My ComputerSystem Spec
  3.    13 Apr 2016 #3
    Join Date : Mar 2016
    Posts : 4
    Windows 10
    Thread Starter

    Solved


    I fixed the problem! It turned out it was WINDOWS 10 that caused the problem. The Filter Keys were somehow switched on and it disables the keyboard for handicapped users. I discovered this on another machine when it happened too, but this time an unrecognized icon appeared in my system tray. The icon was for these filter keys and when I turned them off the keyboard came back. How this stupid thing got toggled on I don't have a clue. The original PC with the problem didn't show the Filter Key icon in the system tray so I was stumped, didn't know they existed. Something for others to check, if this should happen to them.
      My ComputersSystem Spec
  4.    13 Apr 2016 #4
    Join Date : Jul 2015
    Poole Dorset UK
    Posts : 2,562
    Windows 10 x64 Home Version(1709) Build16299.98

    Glad you found the problem and solved it
    Can you please mark this as solved that way as you say it might help others
      My ComputerSystem Spec
  5.    13 Apr 2016 #5
    Join Date : Nov 2015
    Posts : 4,884
    windows 10 Home threshold2

    Quote Originally Posted by fxp View Post
    I fixed the problem! It turned out it was WINDOWS 10 that caused the problem. The Filter Keys were somehow switched on and it disables the keyboard for handicapped users. I discovered this on another machine when it happened too, but this time an unrecognized icon appeared in my system tray. The icon was for these filter keys and when I turned them off the keyboard came back. How this stupid thing got toggled on I don't have a clue. The original PC with the problem didn't show the Filter Key icon in the system tray so I was stumped, didn't know they existed. Something for others to check, if this should happen to them.
    Congrats.
    Deserve a rep.
    Happy computing.
      My ComputerSystem Spec

 


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