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  1.    31 Mar 2016 #41
    Join Date : Mar 2016
    Posts : 23
    Windows 10 Home
    Thread Starter

    Quote Originally Posted by BorisTheAnimal View Post
    What if you try to install the audio driver for Windows 8?

    I checked the HP support site for your model and Windows 8 is the only OS that has the Audio Driver listed.

    I think it's worth a shot considering how much trouble you've had with this issue!

    Cheerio, Boris
    Cheers! But unfortunately tried both drivers and they both didn't work.
      My ComputerSystem Spec
  2.    31 Mar 2016 #42
    Join Date : Sep 2015
    Hellsinki
    Posts : 383
    Windows 10 Home

    Quote Originally Posted by Anonymous123 View Post
    Cheers! But unfortunately tried both drivers and they both didn't work.
    What did it say? Or did it say anything at all?
      My ComputerSystem Spec
  3.    31 Mar 2016 #43
    Join Date : Mar 2016
    Posts : 23
    Windows 10 Home
    Thread Starter

    Quote Originally Posted by BorisTheAnimal View Post
    What did it say? Or did it say anything at all?
    I downloaded two drivers from HP support website. (I search with model number 500-007a, and then select windows 8 instead of windows 10). Then I see 2 audio drivers available:
    Click image for larger version. 

Name:	windows 8 drivers downloaded from HP support.PNG 
Views:	1 
Size:	25.5 KB 
ID:	72372
    The first one results in this:
    Click image for larger version. 

Name:	top one (driver 1).PNG 
Views:	2 
Size:	58.4 KB 
ID:	72373
    Basically it says the IDT software does not support the detected hardware.

    The second one results in this:
    Click image for larger version. 

Name:	bottom one (driver 2).PNG 
Views:	16 
Size:	15.4 KB 
ID:	72374

    The installation for both is not successfully. The problem (no sound, red cross on the audio icon) still remain.
      My ComputerSystem Spec
  4.    31 Mar 2016 #44
    Join Date : Aug 2015
    Maine
    Posts : 40,223
    Windows10Pro 64Bit

    Did you ever try a repair install of your Windows 10 ?? Just wondering...
      My ComputersSystem Spec
  5.    31 Mar 2016 #45
    Join Date : Mar 2016
    Posts : 23
    Windows 10 Home
    Thread Starter

    Quote Originally Posted by OldMike65 View Post
    Did you ever try a repair install of your Windows 10 ?? Just wondering...
    I'm not sure what a repair install is exactly. But maybe I did it. I remember I mess with windows a lot when I messed up because I try to deal with GRUB, dual boot and upgrading to SSD.
      My ComputerSystem Spec
  6.    31 Mar 2016 #46
    Join Date : Aug 2015
    Maine
    Posts : 40,223
    Windows10Pro 64Bit

    Quote Originally Posted by Anonymous123 View Post
    I'm not sure what a repair install is exactly. But maybe I did it. I remember I mess with windows a lot when I messed up because I try to deal with GRUB, dual boot and upgrading to SSD.
    Repair install fixes your Windows 10 if the user is having problems. The repair option only repairs the Windows files,and does not remove any of your installed apps.
    Repair Install Windows 10 with an In-place Upgrade
      My ComputersSystem Spec
  7.    31 Mar 2016 #47
    Join Date : Mar 2016
    Posts : 20
    Windows

    If you are convinced that u have a defective sound device, and your PC is out of warranty period, you can always decide buy a PCI sound device.
    If you still think there is something wrong with your Windows files AND you did not completely formatted your HDD, u can use the recovery tool. When u use the recovery, your PC will turn back to factory installed OS. Even if your sound is not there after recovery, I think we can be sure that your sound device is defect. I am currently convinced you have a defective one but to be sure ...
      My ComputerSystem Spec
  8.    31 Mar 2016 #48
    Join Date : Oct 2013
    Newport, South Wales, UK
    Posts : 1,934
    Windows 10 Pro x64 FCU - XP/Vista/Win7/Win8.1 in VM for testing

    It would appear that there are, as yet, no suitable sound drivers available for windows Ten for this hardware

    The simplest method to solve this issue is to replace the hardware, this need not be difficult or expensive, a basic USB sound card is reasonably priced, can Be installed in seconds and If and when a proper driver is released, it can be removed easily.

    This is a list on UK Amazon - Your local Amazon should have items available ...

    Amazon.co.uk: usb sound card windows 10
      My ComputerSystem Spec
  9.    31 Mar 2016 #49
    Join Date : Aug 2015
    Maine
    Posts : 40,223
    Windows10Pro 64Bit

    Guys I told him that yesterday and posted a link on amazon, about installing a sound card. Msg# 33
      My ComputersSystem Spec
  10.    31 Mar 2016 #50
    Join Date : Aug 2015
    Posts : 611
    W10 Home 1709

    Did the sound ever work in Windows 10 on this machine?
      My ComputerSystem Spec

 
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