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Having trouble copying photos from Samsung S6 to Windows 10 laptop
Hi. My father has a Samsung S6 and wishes to copy photos from it to a Windows 10 laptop.
When I visited him recently we were able to copy photos from his S6 to his Windows 10 desktop PC without any issues (with phone connected to PC USB port). But we couldn't manage to copy them to his new laptop, a HP Pavilion x360 (Windows 10).
We searched Google and tried a few suggestions (updating drivers for S6 via Device Manager, and uninstalling S6 > restarting HP x360 > reinstalling S6) but with no success (when S6 was connected to HP x360 there was always yellow triangle with exclamation mark next to HP icon in 'Devices and drives' in 'This PC')
Any advice would be very appreciated.