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  1.    19 Mar 2016 #1
    Join Date : Feb 2016
    Posts : 48
    Windows 10 Home 64-bit

    New Mouse Not in Device Manager: Auto Scroll Not Working?


    I got a Logitech m215 mouse a few weeks ago. It works well, but the new mouse doesn't show up in the device manager on my computer. It says I have the same mouse I had from 2006. I tried uninstalling it, putting the unifying receiver back in, and it stil says I have my old mouse. I would post a screenshot, but it is really small on here. Also, the middle mouse button doesn't auto scroll like it should. I hold it down, and all it does is flash the 4-arrows pointer without actually letting my scroll that way, which is my preferred method of scrolling.
      My ComputerSystem Spec
  2.    19 Mar 2016 #2
    Join Date : Oct 2014
    Trnava
    Posts : 2,942
    10.4 Home 1709 x64

    Do you have SetPoint installed?
      My ComputerSystem Spec
  3.    19 Mar 2016 #3
    Join Date : Feb 2016
    Posts : 48
    Windows 10 Home 64-bit
    Thread Starter

    Quote Originally Posted by TairikuOkami View Post
    Do you have SetPoint installed?
    No. Is that what I need to get it to show on my device manager?
      My ComputerSystem Spec
  4.    19 Mar 2016 #4
    Join Date : Oct 2014
    Trnava
    Posts : 2,942
    10.4 Home 1709 x64

    It will let you customize some settings, like scrolling.

    Not sure, what you mean about device manager, all my Logitech mice show as Logitech HID and HID-compliant mouse.
    Attached Thumbnails Attached Thumbnails capture_03192016_145601.jpg  
      My ComputerSystem Spec
  5.    19 Mar 2016 #5
    Join Date : Aug 2015
    Maine
    Posts : 39,799
    Windows10Pro 64Bit

    Quote Originally Posted by TairikuOkami View Post
    It will let you customize some settings, like scrolling.

    Not sure, what you mean about device manager, all my Logitech mice show as HID-compliant mouse.
    Really Not my Logitech ....take a look

    Click image for larger version. 

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ID:	70288
      My ComputersSystem Spec
  6.    19 Mar 2016 #6
    Join Date : Aug 2015
    Maine
    Posts : 39,799
    Windows10Pro 64Bit

    Yup should have Setpoint installed too.
      My ComputersSystem Spec
  7.    19 Mar 2016 #7
    Join Date : Aug 2015
    Maine
    Posts : 39,799
    Windows10Pro 64Bit

    Also in Control Panel, Devices and Printers Logitech displays like this...

    Click image for larger version. 

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ID:	70298
      My ComputersSystem Spec
  8.    19 Mar 2016 #8
    Join Date : Feb 2016
    Posts : 48
    Windows 10 Home 64-bit
    Thread Starter

    Quote Originally Posted by TairikuOkami View Post
    It will let you customize some settings, like scrolling.

    Not sure, what you mean about device manager, all my Logitech mice show as Logitech HID and HID-compliant mouse.
    Mine doesn't say "Logitec HID mouse." Mine only says "HID Compliant mouse."
      My ComputerSystem Spec
  9.    19 Mar 2016 #9
    Join Date : Feb 2016
    Posts : 48
    Windows 10 Home 64-bit
    Thread Starter

    Quote Originally Posted by OldMike65 View Post
    Also in Control Panel, Devices and Printers Logitech displays like this...

    Click image for larger version. 

Name:	Devices1.PNG 
Views:	18 
Size:	22.7 KB 
ID:	70298
    I checked the control panel. It lists the receiver but not the mouse. Will getting Setpoint fix that? Also, any idea about the middle mouse button thing.
      My ComputerSystem Spec
  10.    19 Mar 2016 #10
    Join Date : Aug 2015
    Maine
    Posts : 39,799
    Windows10Pro 64Bit

    Quote Originally Posted by Masterofcards View Post
    I checked the control panel. It lists the receiver but not the mouse. Will getting Setpoint fix that? Also, any idea about the middle mouse button thing.
    Look at BOTH my posts. #5 and #7 You should have both screens looking like mine.
    You might have to remove your Unifying software and re-install that along WITH Logitech Setpoint.
    I am assuming you RAN the Unifying software at least once already?? I have both installed.... mine work fine. Also, you can log on to Logitech web site and check for new versions for your mouse too.

    Also read this support article by Logitech on problems to look for. After reading that article, it seems you don't need any of the software I use. Your mouse according to them does not need any software. So go to this link and read the article.
    http://support.logitech.com/en_us/article/15505
      My ComputersSystem Spec

 
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