1.    18 Mar 2016 #1
    Join Date : Mar 2016
    Posts : 2
    windows 10

    Can't get Windows 10 to work on Dell E6400

    Did an update in from Windows 7 64 bit where it worked fine. Updated to Win10 and noticed that the touchpad driver doesnt work and the brightness wont work properly. I have tried everything to fix them and nothing! Dell doesnt officially support Win10 on this laptop. It's pretty frustrating! Thanks!
      My ComputerSystem Spec
  2.    18 Mar 2016 #2
    Join Date : Aug 2015
    Southeast PA
    Posts : 55
    macOS Sierra, Windows 10 Pro

    Officially, Dell only supports EXX30 series and newer. But a lot of times, W7 drivers do work in W10.
    I would go to Dell's website and pull the touchpad driver for W7 and see if it works.
      My ComputerSystem Spec
  3.    18 Mar 2016 #3
    Join Date : Mar 2016
    Posts : 2
    windows 10
    Thread Starter

    It says "this app can't run on this PC." Really sucks! Guess I should roll back. If i roll back to windows 7 will it be stable or should I do a completely fresh install of win 7?
      My ComputerSystem Spec
  4.    19 Mar 2016 #4
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,108
    Win 10 Pro (1703)

    "It says "this app can't run on this PC." " Have you chosen one that matches? 32 bits if a 32 bit OS, 64 if 64?
    Or, that might be the Smartscreen feature; just read carefully and respond to the prompts to circumvent it and it will run.

    If all else seems well, you could try, for example, DriverMax (free) and let it scan for compatible drivers, and just pick the touchpad one if there's one found.

    It's found a couple of odd drivers I needed. (Note: in general, don't use driver scanner tools. Uncle MS manages your drivers).
    If this works you'll need to protect your driver from being replaced (tutorial in the Tutorials section).

    Clearly the difference between rolling back and clean installing is if you re-install
    a. You'll have a mass of Win 7 updates to do
    b. You lose all data and settings on the partition or disk
    c. You'll have to reinstall all programs.

    Whereas if you roll back, ideally you'll be as you were.

    Note: these are major changes, and I would never mke them without having first created a disk image with e.g. Macrium Reflect (free) and creating its boot disk (in case I ended up with an unbootable PC).
      My ComputerSystem Spec
  5.    19 Mar 2016 #5
    Join Date : Aug 2014
    Forever West
    Posts : 3,983
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint

    I was assigned to clean up 4 Dell Latitude E6410 14" Notebooks that came from a company as donations to our church. I started with a clean install of Win7 Pro [due to passwords issues], installed SP1, did all the updates [couple of hundred]. After a couple of restarts the GWX icon appeared in the Notification Area so I started that and things went well. It did take a couple of days to do all 4.
      My ComputerSystem Spec


Similar Threads
Thread Forum
Dell E6410 - No DVD after Win 10 install - Fixes don't work!
Hello, I've just done a clean install of Win 10 on a Dell Latitude E6410. I didn't have acccess to Dell's own driver setup discs, so it's just what I got from Microsoft. Windows appears to run OK, but there's no sign of my DVD drive. That is,...
Drivers and Hardware
Will Windows work on a Dell XPS M1530 laptop with 4GIGs of Ram
Hello, I have a Dell XPS M1530 laptop with 4gigs of Ram running Windows 7 Professional. I have a 465GB HD with 356 GB free. Will windows 10 pro work? thanks in advance.
General Support
Realtek Audio On Dell Desktop Motherboard (Dell 8900 System)
Hello, I have a new Dell 8900 series desktop. (64 bit) Apparently has Realtek integrated audio on the Motherboard. The audio works fine, but the program that gives the user, me, options for adjusting the audio is really poor. ...
Drivers and Hardware
Dell XPS 13: Freezes on Dell logo on restart, but boots from cold fine
Morning - we just bought (our second) XPS 13 which I did a clean install of Windows 10 on (to claim back as much disk space as possible). All okay, except when selecting 'Restart' from the 'Start Button/Power', the computer freezes on the Dell logo,...
Installation and Upgrade
Dell printer not compatible. Any other way to get it to work?
I've searched everywhere, uninstalled and reinstalled and it won't work. I've got my laptop networked to printer but it won't work either. I need help figuring out how to do that
Drivers and Hardware
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 00:04.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App

Windows 10 Forums