keyboards on both computers started messing up at the same time


  1. Posts : 51
    Windows 10 Home Ver 1803 Build 17134.228
       #1

    keyboards on both computers started messing up at the same time


    I have a Toshiba L775D-S7340 laptop & the HP Desktop in my file. Both are running Win 10 & on a network. At the same time today the keyboards on both computers make me hold down on a key for 3 seconds before it will type. The mouse & touchpad are fine. I checked in Devices & it says they are working. One is HID & I plugged the dongle in a different port & changed the batteries in the keyboard. This is the event log from the laptop:

    Log Name: Microsoft-Windows-Kernel-PnP/Configuration
    Source: Microsoft-Windows-Kernel-PnP
    Date: 3/21/2016 1:15:12 AM
    Event ID: 410
    Task Category: None
    Level: Information
    Keywords:
    User: SYSTEM
    Computer: MINWINPC
    Description:
    Device ACPI\PNP0303\4&645bd6b&0 was started.

    Driver Name: keyboard.inf
    Class Guid: {4d36e96b-e325-11ce-bfc1-08002be10318}
    Service: i8042prt
    Lower Filters:
    Upper Filters:
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-Kernel-PnP" Guid="{9C205A39-1250-487D-ABD7-E831C6290539}" />
    <EventID>410</EventID>
    <Version>0</Version>
    <Level>4</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x4000000000000000</Keywords>
    <TimeCreated SystemTime="2016-03-21T05:15:12.875481500Z" />
    <EventRecordID>160</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="120" />
    <Channel>Microsoft-Windows-Kernel-PnP/Configuration</Channel>
    <Computer>MINWINPC</Computer>
    <Security UserID="S-1-5-18" />
    </System>
    <EventData>
    <Data Name="DeviceInstanceId">ACPI\PNP0303\4&amp;645bd6b&amp;0</Data>
    <Data Name="DriverName">keyboard.inf</Data>
    <Data Name="ClassGuid">{4D36E96B-E325-11CE-BFC1-08002BE10318}</Data>
    <Data Name="ServiceName">i8042prt</Data>
    <Data Name="LowerFilters">
    </Data>
    <Data Name="UpperFilters">
    </Data>
    <Data Name="Problem">0x0</Data>
    <Data Name="Status">0x0</Data>
    </EventData>
    </Event>


    Does it tell you anything? Can anyone help me please?
      My Computers


  2. Posts : 9,754
    Mac OS Catalina
       #2

    Roll them back to the previous restore point. Simple fix.
      My Computer


  3. Posts : 51
    Windows 10 Home Ver 1803 Build 17134.228
    Thread Starter
       #3

    I tried that but it didn't work. I did find out messing around with it that the Ease of Access settings got changed somehow. The repeat rate was set slow & some other things. Once I turned them off, it worked on both. Thank you.
      My Computers


  4. Posts : 9,754
    Mac OS Catalina
       #4

    Ease of access changes can happen when something gets tossed on the keyboard or a key gets stuck.

    At least you got it fixed.
      My Computer


 

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