HP Printer update fails.


  1. Posts : 14
    Windows 10
       #1

    HP Printer update fails.


    I got this.

    HP Printer update fails.-update-poblem.jpg

    So I told it to Install Now and got this.

    HP Printer update fails.-update-poblem-02.jpg

    The printer works.

    Can some one please help me...
      My Computer


  2. Posts : 59
    Windows 10
       #2

    Fungi said:
    I got this.

    HP Printer update fails.-update-poblem.jpg

    So I told it to Install Now and got this.

    HP Printer update fails.-update-poblem-02.jpg

    The printer works.

    Can some one please help me...

    I'm sorry I don't have an answer to this but I have exactly the same problem. My printer is an HP Deskjet 3630.
      My Computer


  3. Posts : 14
    Windows 10
    Thread Starter
       #3

    A friend of mine sent me this link. http://www.fixerrs.com/2015/09/fix-e...s-8-81-10.html

    I'm personally not going to do anything as the printer works. Good luck...
      My Computer


  4. Posts : 2,834
    Windows 11 Home (x64) Version 21H1 (build 19043.1202)
       #4

    Fungi said:
    A friend of mine sent me this link. http://www.fixerrs.com/2015/09/fix-e...s-8-81-10.html

    I'm personally not going to do anything as the printer works. Good luck...
    Have you drivers from Microsoft or HP
    If Microsoft the that is probably why you are getting them that way
    I have an HP Printer and get driver straight from them when there are any
    Just checked and mine is up to date
      My Computer


  5. Posts : 5,452
    windows 10 Pro ver 21H2 build 19044.1348
       #5

    Fungi said:
    I got this.

    HP Printer update fails.-update-poblem.jpg

    So I told it to Install Now and got this.

    HP Printer update fails.-update-poblem-02.jpg

    The printer works.

    Can some one please help me...
    It is better for you to ask this question at HP LaserJet Support forums where experts of that printer model are gathered.
    http://h30434.www3.hp.com/t5/Printer...7/td-p/5252594
      My Computer


  6. Posts : 14
    Windows 10
    Thread Starter
       #6

    Hi David, thanks for the link. It was funny to read in their thread that Microsoft says go to HP, and HP says go to Microsoft. But in the end, it's a Microsoft issue. Their update service is trying to apply an update that does not exist. The proper method to fix it is to hide the update. Very informative thread, thank you for pointing me to it.
      My Computer


  7. Posts : 5,452
    windows 10 Pro ver 21H2 build 19044.1348
       #7

    Fungi said:
    Hi David, thanks for the link. It was funny to read in their thread that Microsoft says go to HP, and HP says go to Microsoft. But in the end, it's a Microsoft issue. Their update service is trying to apply an update that does not exist. The proper method to fix it is to hide the update. Very informative thread, thank you for pointing me to it.
    I was to tell you that the update is not for you and that since your printer is working, you can just hide the update.
    I was very much tempted to say that, but I refrained from doing that.

    Anyway, glad you have the answer.
    And, you are welcome.


    Please mark your thread as Solved.
    Thank you.
      My Computer


  8. Posts : 59
    Windows 10
       #8

    Many thanks for this useful information, guys
      My Computer


  9. Posts : 5,452
    windows 10 Pro ver 21H2 build 19044.1348
       #9

    curt jugg said:
    Many thanks for this useful information, guys
    You are welcome.
      My Computer


 

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