Windows 10: Can't install driver for Intel 82567-2 Gigabit Network Connection?

  1.    17 Mar 2016 #1

    Can't install driver for Intel 82567-2 Gigabit Network Connection?

    trying to install latest driver for my Network Adapter & I must be doing something wrong.

    Found at Intel this driver which appears to be most current = Network Adapter Gigabit Base Driver for FreeBSD* Driver Date = 2/5/2016, Driver version = 7.6.1 (latest)

    Downloaded em-7.6.1.tar.gz & I used 7-Zip to Extract Here which created a file name of em-7.6.1.tar, then used 7-Zip again to Extract Here (or untar) to create em-7.6.1. However all that exists in the newly created em-7.6.1 folder is an src file & a couple of readme's.
    In other words there is no Application or .exe as I would expect to see in a driver install. I did from Device Manger try to update the driver by browsing to the src file & was told I already had the best driver installed.

    Currently the driver I have installed is dated 6/25/12, version & is provided by Microsoft.

    Any idea what I am doing wrong? Did I unzip/untar inappropriately?

    thank you,
    Last edited by dogpark; 18 Mar 2016 at 00:13.
      My ComputersSystem Spec

  2.    17 Mar 2016 #2

    So I tried to install a Windows 7 compatible version of the driver software = ProWin64.exe (version 20.7). The installer tells me No Intel adapters are present on this computer. That is the same msg the Intel Driver Update Utility gave me.
    I can see quite clearly in the Device Manger the Network Adapter is Intel(R) 82567LF-2 Gigabit Network Controller ??

    When I installed PROWin64 ver 20.1 under Windows 7 it went in fine. In fact I ran ver 20.1 again just now & it too said No Intel Adapters.
    Does Windows 10 not recognize my Intel Network Adapter? It must because if I uninstall it & reboot Windows immediately re-installs a driver for that adapter.

    This PC originally came with Windows Vista & the OEM/Dell driver download is very old = 2008. I will give it another try.
    10 mins later:
    Hmm... the Dell driver download R200392 also generated -
    No Intel Network Connections found on this Computer. No Drivers were installed.

    Perhaps needs to be run in compatibility mode?

    thank you
    Last edited by dogpark; 20 Mar 2016 at 19:32.
      My ComputersSystem Spec

  3. Posts : 407
    Windows 10 Pro x64, Windows 7 Ultimate x64 SP1, Windows 8.1 Pro x64
       18 Mar 2016 #3

    When I looked at the downloads available from Dell, I don't see that your computer is using an Intel NIC, It appears that it is using a Broadcom 57XX controller.
      My ComputerSystem Spec

  4.    18 Mar 2016 #4

    Thanks for the reply pbcopter

    This is occurring on my Desktop = Dell Studio XPS 435MT.
    My system specs are for the laptop which I first upgraded to Win 10. The laptop has been stable, no issues.

    I will change my system specs to reflect the XPS 435MT.
      My ComputersSystem Spec

  5. Posts : 1,887
    Win 10 X64 Pro 1803 17751.1
       18 Mar 2016 #5

    I'm not surprised that FreeBSD drivers didn't help you with Windows 10. (I presume that "OS independent" refers to various Unix variants, perhaps including Linux.)

    Did you try the 20.7 drivers in Compatibility mode? I doubt that it'd work, but I doubt that it'd do any harm.

    The obvious choice is to continue using whatever drivers work for you now.
      My ComputersSystem Spec

  6.    18 Mar 2016 #6

    I have not tried to install in compatibility mode.

    This driver works fine but once a month or so my PC pulls a BSOD & WinDbg tells me:
    BugCheck 9F, Probably caused by : ndis.sys ( ndis!ndisPauseFilterInner+7628 )DRIVER_POWER_STATE_FAILURE (9f)
    A driver has failed to complete a power IRP within a specific time.
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: ffffe0011bf0a060, Physical Device Object of the stack
    Arg3: fffff80290933ad0, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: ffffe00125d2f010, The blocked IRP

    Most all the info I can find on this points to a Network Driver & almost always a Realtek driver update. Thus I have been trying to locate an Intel driver update.
    Suppose I should post to the BSOD section but kinda tired of always asking for help & I have been attempting to learn how to analyze dumps. Not very well I guess.

      My ComputersSystem Spec


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