HP OfficeJet 8610 Requires Admin Privileges to Print (W10 Pro)

So a few months ago, I upgraded to Windows 10 Pro (I did a clean install, not an upgrade). My HP OfficeJet Pro 8610, which worked without issue with my previous OS (8.1 Pro), is not working properly with Windows 10.

After lots of tinkering, I narrowed down the issue to this: with certain applications (like Office 2016 and Adobe Acrobat), I am unable to print UNLESS I am running the program with admin privileges. When I do try to print without admin privileges, a few different things happen. If it's Word or Acrobat, nothing happens. It shows up in the print queue for a split second and then just disappears. If it's Excel, I get an error saying it was unable to print. Strangely enough, I am able to print via Notepad without running as an admin.

I've tried the HP Forums which were zero help. I've uninstalled and reinstalled the drivers. I've tried HP's drivers. I've let Microsoft install drivers through Windows Update. I've tried the Print and Scan Doctor (no issues detected).

I've been getting by simply running all these apps as an admin, but it's really annoying me that I have to do that and would prefer to get to the bottom of it.

Any thoughts?

Unfortunately this is exactly what I've tried multiple times. I ensured that the software was COMPLETELY removed multiple times. I went through Programs and Features, as well as doing a more detailed removal following instructions online.

I also definitely installed the proper drivers from the HP website for my printer model. The drivers install without issue and the software sees the printer when I tell it to connect wirelessly. Then, once installed, the printer is shown as active and connected in Devices and Printers.

When I go to print however, I run into the problem exactly as described.

It probably means nothing relevant at all........
What if you connect printer and computer with a cable ? Do you still need to enable " run as admin " ?

@jyushinx
Although it means very little, what browser do you use ?

@davidhk

I will try to connect it via USB and see if that changes anything.

As for a browser, I mainly use Chrome, but occasionally Firefox or IE.


@hTconeM9user

I don't know what three dots you're referring to. I'm attaching a screen cap of Word open, so if you can indicate what you're talking about, I will try it. However, I don't understand why printing via a different mechanism within word would have any impact at all on the issue.

jyushinx said:

@davidhk

I will try to connect it via USB and see if that changes anything.

As for a browser, I mainly use Chrome, but occasionally Firefox or IE.


@hTconeM9user

I don't know what three dots you're referring to. I'm attaching a screen cap of Word open, so if you can indicate what you're talking about, I will try it. However, I don't understand why printing via a different mechanism within word would have any impact at all on the issue.

Thank you.
No. Browser has nothing to do with you problem. I was just asking.
I am afraid I am of no help to you.
I could only speculate that there was some issue with the wireless connection.
Hence my asking of cable connection.

I have an 8620, which should work the same way. I just installed the defaults from the HP install program.
Here is the Properties, Security section for my printer. I've blocked out my name.