Windows 10: HP OfficeJet 8610 Requires Admin Privileges to Print (W10 Pro) Solved

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  1. Posts : 2,554
    Windows 10 Home x64: 1607 Redstone (1) Build 14393.1198
       16 Mar 2016 #11

    fireberd said: View Post
    I have an 8620, which should work the same way. I just installed the defaults from the HP install program.
    Here is the Properties, Security section for my printer. I've blocked out my name.
    Attachment 69793
    That is how mine is set out same as yours
      My ComputerSystem Spec


  2. Posts : 4,765
    windows 10 Home threshold2
       16 Mar 2016 #12

    davidhk said: View Post
    Thank you.
    No. Browser has nothing to do with you problem. I was just asking.
    I am afraid I am of no help to you.
    I could only speculate that there was some issue with the wireless connection.
    Hence my asking of cable connection.
    jyushinx,

    What is your current issue.
    Same issue still persisting ?
      My ComputerSystem Spec

  3.    17 Mar 2016 #13

    I have verified that the security settings for Everyone is set to "Print" for the printer. This does not fix the issue unfortunately.

    I have also tried connecting the printer via USB and the exact same problem occurs.
      My ComputerSystem Spec


  4. Posts : 4,765
    windows 10 Home threshold2
       17 Mar 2016 #14

    jyushinx said: View Post
    I have verified that the security settings for Everyone is set to "Print" for the printer. This does not fix the issue unfortunately.

    I have also tried connecting the printer via USB and the exact same problem occurs.
    Suggestion only :
    Create another user account with exactly the same privileges as the current on > logon to it > see if the same problem persists.
    If not, use this new account for a few days. If no issue, go back to you old account > backup files you want to keep > then delete the old account. I would assume that this old account is corrupted.
      My ComputerSystem Spec

  5.    04 Sep 2016 #15

    I found a fix


    jyushinx said: View Post
    So a few months ago, I upgraded to Windows 10 Pro (I did a clean install, not an upgrade). My HP OfficeJet Pro 8610, which worked without issue with my previous OS (8.1 Pro), is not working properly with Windows 10.

    After lots of tinkering, I narrowed down the issue to this: with certain applications (like Office 2016 and Adobe Acrobat), I am unable to print UNLESS I am running the program with admin privileges. When I do try to print without admin privileges, a few different things happen. If it's Word or Acrobat, nothing happens. It shows up in the print queue for a split second and then just disappears. If it's Excel, I get an error saying it was unable to print. Strangely enough, I am able to print via Notepad without running as an admin.

    I've tried the HP Forums which were zero help. I've uninstalled and reinstalled the drivers. I've tried HP's drivers. I've let Microsoft install drivers through Windows Update. I've tried the Print and Scan Doctor (no issues detected).

    I've been getting by simply running all these apps as an admin, but it's really annoying me that I have to do that and would prefer to get to the bottom of it.

    Any thoughts?
    Please refer to my post on the HP web site.
    Can only print with Admin privileges - Page 3 - HP Support Forum - 4767160
    I have a HP 8610 and had the exact problem you describe. Although my solution involved using the fix described in this post because I reassigned my Windows temp files to another drive on my computer, perhaps the general idea of insuring you have allowed full permissions to Windows temporary files where ever they exist is still something you should consider.
      My ComputerSystem Spec

  6.    06 Sep 2016 #16

    Wow. Thanks for following up in this thread and posting that. You've solved the problem! The weird thing is that I never changed the location of my Temp directory. It's still located in the default spot (...AppData/Local/Temp)

    Based on another post in the thread you linked to, I changed the permissions of the temp folder so "Authenticated Users" had Full Access and made sure to replace permissions on child objects just to be sure.

    Sure enough, once I did this, I was able to print from programs like Word and Excel without Admin privileges.

    Thanks again for this. I had chalked it up to one of those quirks I would just have to deal with.
      My ComputerSystem Spec

  7.    07 Sep 2016 #17

    jyushinx said: View Post
    Wow. Thanks for following up in this thread and posting that. You've solved the problem! The weird thing is that I never changed the location of my Temp directory. It's still located in the default spot (...AppData/Local/Temp)

    Based on another post in the thread you linked to, I changed the permissions of the temp folder so "Authenticated Users" had Full Access and made sure to replace permissions on child objects just to be sure.

    Sure enough, once I did this, I was able to print from programs like Word and Excel without Admin privileges.

    Thanks again for this. I had chalked it up to one of those quirks I would just have to deal with.

    You're welcome. Frankly, I almost didn't post because I saw you started this thread in mid-March. I figured you might have moved on by now. Nevertheless, I did it thinking that the solution might help others. From your response time, I can tell that you're all over this. It's nice to know that the answer helped the original poster even though it was nearly six months later.
      My ComputerSystem Spec


 
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