Onboard Audio does not work


  1. Posts : 63
    Windows 10
       #1

    Onboard Audio does not work


    Hello,
    I've just started having this issue since I did a fresh install of Windows 10,
    it seems like the onboard audio doesn't work, the rear audio jacks don't work and nor do the front,
    no matter what headphones I use, still no luck, all my drivers are upto date and the Audio is enabled on the BIOS settings, my motherboard is the GIGABYTE H61M-DS2 andI have ran out of ideas of what the issue can be.

    Any suggestions or assistance is appreciated,

    Onboard Audio does not work-screenshot_1.png
    (Note: the G246HL-4 is one of my monitors that is through HDMI, there is no speakers on the monitor)




      My Computer


  2. Posts : 5,169
    64bit Win 10 Pro ver 21H2
       #2

    It looks to me as if your audio is routed by default through the HDMI output which is associated with your monitor. The monitor probably has a jack plug socket and that is where the audio will be coming from. If you want the audio to be from the desktop you need to change your default device to one of the others e.g. Speakers.
      My Computers


  3. Posts : 63
    Windows 10
    Thread Starter
       #3

    Thanks for the response Phil,
    unfortunately it gives me no option selection to enable it, when I do the troubleshooter it claims that no audio jack has been inserted, when they are.
    Onboard Audio does not work-screenshot_3.png
      My Computer


  4. Posts : 5,169
    64bit Win 10 Pro ver 21H2
       #4

    Have you tried updating the drivers for your sound system via Device Manager?
      My Computers


  5. Posts : 63
    Windows 10
    Thread Starter
       #5

    philc43 said:
    Have you tried updating the drivers for your sound system via Device Manager?
    Yeah, still no luck.
      My Computer


  6. Posts : 5,169
    64bit Win 10 Pro ver 21H2
       #6

    Do you get sound from the audio output on the monitor when connected as shown in your first post?
      My Computers


  7. Posts : 1
    Windows 10
       #7

    partians said:
    Yeah, still no luck.
    Hello, did you come up with any solutions? I am now experiencing the same issue you had few years ago. Thanks!
      My Computer


  8. Posts : 4,782
    Windows 11 Pro 64 Bit 22H2
       #8

    It shows that you do not have any speakers plugged in. Once you have speakers plugged into the back audio ports, you can select High Definition Speakers as your Default Playback Device.
    Also, Did you go to the Gigabyte Web site, type in your model # and also download Realtek Function driver for Realtek Azalia audio chip?
      My Computer


  9. TV2
    Posts : 2,221
    W10 Pro 22H2
       #9

    1) Test the speakers - especially if they are powered. Plug them into another PC or device and see if they work.

    2) Test the jack. Plug any other sound device, even earbuds, into the GREEN Speakers jack in the rear of the case (the one connected directly to the motherboard) and see if the Speakers Device lights up.

    3) Check the PC's BIOS settings to see if the Audio is disabled there.

    4) In Sound settings, Disable the monitor and nVidia devices, restart Windows, see if the speakers light up. Re-enable those devices after testing.

    Let us know what the results of each test are.
      My Computers


 

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