Mouse Wheel Not Working

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  1. Posts : 48
    Windows 10 Home 64-bit
    Thread Starter
       #11

    My mouse was working fine until yesterday. It's pretty ridiculous to have to buy a new mouse for a problem like this. And still, how do I update a mouse driver?
      My Computer


  2. Posts : 134,237
    Windows 11 Pro (x64) 23H2 Build 22631.3296
       #12

    Masterofcards said:
    My mouse was working fine until yesterday. It's pretty ridiculous to have to buy a new mouse for a problem like this. And still, how do I update a mouse driver?
    Think I've already told you how, you should know who made your mouse.......also should know the model....most of the time the model version is on the bottom of your mouse. Then log on the site of who ever made your mouse. This is not that hard to do.
    Look up your model on their site, download the latest driver.
      My Computers


  3. Posts : 48
    Windows 10 Home 64-bit
    Thread Starter
       #13

    It says it's a Dell MOC5UO, but a search on Dell.com didn't show anything. My computer also calls it an "HID Compliant Mouse" and says it was made by Microsoft My device also says mouse mouse driver is up-to-date, even thought it was made in 2006, so I'm not sure what's going on. If I sound like a total idiot, sorry.
      My Computer


  4. Posts : 134,237
    Windows 11 Pro (x64) 23H2 Build 22631.3296
       #14

    Masterofcards said:
    It says it's a Dell MOC5UO, but a search on Dell.com didn't show anything. My computer also calls it an "HID Compliant Mouse" and says it was made by Microsoft My device also says mouse mouse driver is up-to-date, even thought it was made in 2006, so I'm not sure what's going on. If I sound like a total idiot, sorry.
    Your right I just did a search for it too. I did find that on amazon, they still have that mouse listed, at 9.95 price. Also it is VERY old was made in 2006 !!! You can try taking it out of the USB port, and putting it back in a different USB port, to see it that makes any difference. If it does not, then the mouse may just be wore out, dirty. Might be time to think about buying a newer mouse.
      My Computers


  5. Posts : 48
    Windows 10 Home 64-bit
    Thread Starter
       #15

    Maybe. Well thanks.
      My Computer


  6. Posts : 48
    Windows 10 Home 64-bit
    Thread Starter
       #16

    OldMike65 said:
    Your right I just did a search for it too. I did find that on amazon, they still have that mouse listed, at 9.95 price. Also it is VERY old was made in 2006 !!! You can try taking it out of the USB port, and putting it back in a different USB port, to see it that makes any difference. If it does not, then the mouse may just be wore out, dirty. Might be time to think about buying a newer mouse.
    I got a brand new Logitech M215! And the mouse wheel is still not working.
      My Computer


  7. Posts : 134,237
    Windows 11 Pro (x64) 23H2 Build 22631.3296
       #17

    After reading more about this mouse, on Logitech, it seems that it does not come with any drivers. Strange, as mine did, but I have a different model. Have you tried updating the windows driver in device manager? Or plug the Unifying receiver into a different USB port??
      My Computers


  8. Posts : 134,237
    Windows 11 Pro (x64) 23H2 Build 22631.3296
       #18

    Also if the above fixes don't work, then open up your command prompt admin then type in sfc /scannow and see if it reports errors
    and either repairs the errors or does not repair them. Then let us know.
      My Computers


  9. Posts : 48
    Windows 10 Home 64-bit
    Thread Starter
       #19

    The other USB port hasn't changed anything, and the scan found no errors. Also, my device manager still recognizes my old mouse.
      My Computer


  10. Posts : 134,237
    Windows 11 Pro (x64) 23H2 Build 22631.3296
       #20

    Masterofcards said:
    The other USB port hasn't changed anything, and the scan found no errors. Also, my device manager still recognizes my old mouse.
    Look in your device manager, you should have something like in my screenshot, Also you should remove that old mouse driver.
    Click on old driver then choose uninstall, might have to unplug new mouse 1st, delete old mouse driver,remove your unifying receiver, then plug in new mouse.

    Mouse Wheel Not Working-mousepic.png

    You should have this showing in your device manager....
      My Computers


 

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