Windows 10: Mouse Wheel Not Working

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  1.    04 Mar 2016 #11

    My mouse was working fine until yesterday. It's pretty ridiculous to have to buy a new mouse for a problem like this. And still, how do I update a mouse driver?
      My ComputerSystem Spec


  2. Posts : 26,429
    Windows10Pro 64Bit - Build 14393.1198
       04 Mar 2016 #12

    Masterofcards said: View Post
    My mouse was working fine until yesterday. It's pretty ridiculous to have to buy a new mouse for a problem like this. And still, how do I update a mouse driver?
    Think I've already told you how, you should know who made your mouse.......also should know the model....most of the time the model version is on the bottom of your mouse. Then log on the site of who ever made your mouse. This is not that hard to do.
    Look up your model on their site, download the latest driver.
      My ComputersSystem Spec

  3.    05 Mar 2016 #13

    It says it's a Dell MOC5UO, but a search on Dell.com didn't show anything. My computer also calls it an "HID Compliant Mouse" and says it was made by Microsoft My device also says mouse mouse driver is up-to-date, even thought it was made in 2006, so I'm not sure what's going on. If I sound like a total idiot, sorry.
      My ComputerSystem Spec


  4. Posts : 26,429
    Windows10Pro 64Bit - Build 14393.1198
       05 Mar 2016 #14

    Masterofcards said: View Post
    It says it's a Dell MOC5UO, but a search on Dell.com didn't show anything. My computer also calls it an "HID Compliant Mouse" and says it was made by Microsoft My device also says mouse mouse driver is up-to-date, even thought it was made in 2006, so I'm not sure what's going on. If I sound like a total idiot, sorry.
    Your right I just did a search for it too. I did find that on amazon, they still have that mouse listed, at 9.95 price. Also it is VERY old was made in 2006 !!! You can try taking it out of the USB port, and putting it back in a different USB port, to see it that makes any difference. If it does not, then the mouse may just be wore out, dirty. Might be time to think about buying a newer mouse.
      My ComputersSystem Spec

  5.    05 Mar 2016 #15

    Maybe. Well thanks.
      My ComputerSystem Spec

  6.    05 Mar 2016 #16

    OldMike65 said: View Post
    Your right I just did a search for it too. I did find that on amazon, they still have that mouse listed, at 9.95 price. Also it is VERY old was made in 2006 !!! You can try taking it out of the USB port, and putting it back in a different USB port, to see it that makes any difference. If it does not, then the mouse may just be wore out, dirty. Might be time to think about buying a newer mouse.
    I got a brand new Logitech M215! And the mouse wheel is still not working.
      My ComputerSystem Spec


  7. Posts : 26,429
    Windows10Pro 64Bit - Build 14393.1198
       05 Mar 2016 #17

    After reading more about this mouse, on Logitech, it seems that it does not come with any drivers. Strange, as mine did, but I have a different model. Have you tried updating the windows driver in device manager? Or plug the Unifying receiver into a different USB port??
      My ComputersSystem Spec


  8. Posts : 26,429
    Windows10Pro 64Bit - Build 14393.1198
       05 Mar 2016 #18

    Also if the above fixes don't work, then open up your command prompt admin then type in sfc /scannow and see if it reports errors
    and either repairs the errors or does not repair them. Then let us know.
      My ComputersSystem Spec

  9.    05 Mar 2016 #19

    The other USB port hasn't changed anything, and the scan found no errors. Also, my device manager still recognizes my old mouse.
      My ComputerSystem Spec


  10. Posts : 26,429
    Windows10Pro 64Bit - Build 14393.1198
       05 Mar 2016 #20

    Masterofcards said: View Post
    The other USB port hasn't changed anything, and the scan found no errors. Also, my device manager still recognizes my old mouse.
    Look in your device manager, you should have something like in my screenshot, Also you should remove that old mouse driver.
    Click on old driver then choose uninstall, might have to unplug new mouse 1st, delete old mouse driver,remove your unifying receiver, then plug in new mouse.

    Click image for larger version. 

Name:	Mousepic.PNG 
Views:	9 
Size:	28.3 KB 
ID:	67858

    You should have this showing in your device manager....
      My ComputersSystem Spec


 
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