1.    23 Feb 2016 #1
    Join Date : Feb 2016
    Posts : 5
    Windows 10

    USB stop working the second windows starts to load


    My USB Ports stop working the second windows start to load. My logitech g710 & G502 light up and work fine in the motherboard BIOS but the second windows starts to load the stop working. I have been using a PS/2 Keyboard to navigate through the OS. I have restore windows. I have install a fresh build of windows. I have updated the motherboard BIOS. I have updated to the latest drives in my device manager and still no luck. HELP!!!!

    Specs of my PC if that Helps.

    Intel 4690K
    Cool Master Hyper 212 Evo
    MSI Z97S SLI Krait Edition
    16GB G. Skill Ripjaws X Series
    250GB Samsung SSD 850 Evo
    2 EVGA GeForce GTX 970 4GB
    Last edited by NotchX; 23 Feb 2016 at 21:18.
      My ComputerSystem Spec
  2.    24 Feb 2016 #2
    Join Date : Nov 2015
    Posts : 2,954
    64bit Win 10 Pro ver 1709 Build 16299.125

    Hello NotchX ,

    Have you got a setting in the BIOS that might be causing this such as Legacy USB support disabled?
      My ComputersSystem Spec
  3.    24 Feb 2016 #3
    Join Date : Feb 2016
    Posts : 5
    Windows 10
    Thread Starter

    Quote Originally Posted by philc43 View Post
    Hello NotchX ,

    Have you got a setting in the BIOS that might be causing this such as Legacy USB support disabled?
    No i have XHCI, Legacy USB enable
      My ComputerSystem Spec
  4.    24 Feb 2016 #4
    Join Date : Nov 2015
    Posts : 2,954
    64bit Win 10 Pro ver 1709 Build 16299.125

    You could try booting in safe mode to see if they then work. If they work this tells you that some driver or process is interfering with their operation. You will need to run a clean boot procedure and gradually reintroduce processes until you find the one that is the culprit.

    Have they ever worked in W10? Anything recently changed?
      My ComputersSystem Spec
  5.    24 Feb 2016 #5
    Join Date : Jan 2016
    Posts : 151
    Windows 10

    Quote Originally Posted by NotchX View Post
    My USB Ports stop working the second windows start to load. My logitech g710 & G502 light up and work fine in the motherboard BIOS but the second windows starts to load the stop working. I have been using a PS/2 Keyboard to navigate through the OS. I have restore windows. I have install a fresh build of windows. I have updated the motherboard BIOS. I have updated to the latest drives in my device manager and still no luck. HELP!!!!

    Specs of my PC if that Helps.

    Intel 4690K
    Cool Master Hyper 212 Evo
    MSI Z97S SLI Krait Edition
    16GB G. Skill Ripjaws X Series
    250GB Samsung SSD 850 Evo
    2 EVGA GeForce GTX 970 4GB
    Did you use Device Manager to update the drivers or install the downloaded drivers from MSI?
      My ComputerSystem Spec
  6.    24 Feb 2016 #6
    Join Date : Feb 2016
    Posts : 5
    Windows 10
    Thread Starter

    I have not tried them in safe mode but will try and see if it works. I already did a clean install of windows and nothing change.
    Quote Originally Posted by philc43 View Post
    You could try booting in safe mode to see if they then work. If they work this tells you that some driver or process is interfering with their operation. You will need to run a clean boot procedure and gradually reintroduce processes until you find the one that is the culprit.

    Have they ever worked in W10? Anything recently changed?
      My ComputerSystem Spec
  7.    24 Feb 2016 #7
    Join Date : Feb 2016
    Posts : 5
    Windows 10
    Thread Starter

    I have tried both but when i try it in device manager sometimes it comes up with a code 10 error.
    Quote Originally Posted by Private View Post
    Did you use Device Manager to update the drivers or install the downloaded drivers from MSI?
      My ComputerSystem Spec
  8.    24 Feb 2016 #8
    Join Date : Nov 2015
    Posts : 2,954
    64bit Win 10 Pro ver 1709 Build 16299.125

    Quote Originally Posted by NotchX View Post
    I have not tried them in safe mode but will try and see if it works. I already did a clean install of windows and nothing change.
    If safe mode works then the clean boot procedure is needed and there is now a tutorial to walk you through the procedure:

    https://www.tenforums.com/tutorials/4...conflicts.html
      My ComputersSystem Spec
  9.    25 Feb 2016 #9
    Join Date : Feb 2016
    Posts : 5
    Windows 10
    Thread Starter

    They do not work when operating in safe mode any more advice?
    Thanks,

    Quote Originally Posted by philc43 View Post
    If safe mode works then the clean boot procedure is needed and there is now a tutorial to walk you through the procedure:

    https://www.tenforums.com/tutorials/4...conflicts.html
      My ComputerSystem Spec

 


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