1.    22 Feb 2016 #1
    Join Date : Feb 2016
    Posts : 6
    Windows10

    Canon LBP6000/6018 is not recognized


    When I plug in the cable for the Canon LBP6000/6018 printer in my new Lenovo 100 I get a message that it isn't recognized. I've used two different cables with the same result. My printer does not show up on the Devises screen. The printer worked perfectly on my old computer with Windows 7. I even converted my old computer to 10 and got the same error message, so the issue is with 10. How do I get my printer to work on 10? It's only a year old, so I won't replace it.
      My ComputerSystem Spec
  2.    22 Feb 2016 #2
    Join Date : Feb 2016
    Posts : 40
    Windows 10 X64

    Are you trying to connect the printer to a USB 2.0 or 3.0 port ?

    Try and disable enhanced usb host controller in Device Manager and check
      My ComputerSystem Spec
  3.    22 Feb 2016 #3
    Join Date : Feb 2016
    Posts : 6
    Windows10
    Thread Starter

    Quote Originally Posted by tanujchadha View Post
    Are you trying to connect the printer to a USB 2.0 or 3.0 port ?

    Try and disable enhanced usb host controller in Device Manager and check
    3.0. I don't see a disable option, and I don't want to uninstall. I searched for new upgrades and it came back with none. By the way the error occurs on all the USB ports.
      My ComputerSystem Spec
  4.    22 Feb 2016 #4
    Join Date : Feb 2016
    Posts : 40
    Windows 10 X64

    Can you try some other USB device to check the functionality of the ports ?
      My ComputerSystem Spec
  5.    22 Feb 2016 #5
    Join Date : Feb 2016
    Posts : 6
    Windows10
    Thread Starter

    Quote Originally Posted by tanujchadha View Post
    Can you try some other USB device to check the functionality of the ports ?
    Thanks. Yes, I have used other things connected via USB in all of the ports, and I also tried this cable in other ports. Only the printer is not recognized.
      My ComputerSystem Spec
  6.    22 Feb 2016 #6
    Join Date : Feb 2016
    Posts : 40
    Windows 10 X64

    I have tried to replicate the issue on my end with a different make and model of the printer. And here are the findings:

    1_ Connect the printer to the black colored USB port
    2_ If it does not work expand Universal Serial Bus Controller & Right click disable either one or both of the XXXX Series Chipset Family USB Enhanced Controllers

    PS: Try and connect the printer to some other PC and see if it works.
      My ComputerSystem Spec
  7.    22 Feb 2016 #7
    Join Date : Feb 2016
    Posts : 6
    Windows10
    Thread Starter

    Quote Originally Posted by tanujchadha View Post
    I have tried to replicate the issue on my end with a different make and model of the printer. And here are the findings:

    1_ Connect the printer to the black colored USB port
    2_ If it does not work expand Universal Serial Bus Controller & Right click disable either one or both of the XXXX Series Chipset Family USB Enhanced Controllers

    PS: Try and connect the printer to some other PC and see if it works.
    Thanks. As to the last, the printer worked fine with my Windows 7 laptop for over a year. The new laptop has Windows 10 and this problem occurred. The old computer was replaced because it was dying. Nonetheless, I converted it to 10 to see what would happen, and sure enough, the USB was no longer recognized. The problem is with Windows 10/Canon.
      My ComputerSystem Spec
  8.    22 Feb 2016 #8
    Join Date : Feb 2016
    Posts : 40
    Windows 10 X64

    Can you post a screenshot of the device manager with the printer connected ?
      My ComputerSystem Spec
  9.    22 Feb 2016 #9
    Join Date : Feb 2016
    Posts : 6
    Windows10
    Thread Starter

    Quote Originally Posted by tanujchadha View Post
    I have tried to replicate the issue on my end with a different make and model of the printer. And here are the findings:

    1_ Connect the printer to the black colored USB port
    2_ If it does not work expand Universal Serial Bus Controller & Right click disable either one or both of the XXXX Series Chipset Family USB Enhanced Controllers

    PS: Try and connect the printer to some other PC and see if it works.
    I appreciate your help. I see two "USB composite device" I can disable. I assume these correspond to the two USB ports?
      My ComputerSystem Spec
  10.    22 Feb 2016 #10
    Join Date : Feb 2016
    Posts : 6
    Windows10
    Thread Starter

    I fixed it. I re-ran the file that's been sitting on the computer since November 30th after unplugging the cable from the printer and turning it off. On restart it works! Thanks for your help.
      My ComputerSystem Spec

 


Similar Threads
Thread Forum
canon printer mf4100 (fax)
Every time that I disable the printer fax it returns on restart. Which is a pain in the neck; I need to print out some emails and every time I try to do this the printer fax re-enables. ATM I have it set to Canon Printer series MF4100 UFRII LT,...
Drivers and Hardware
Canon Pixma Pro9000
I can't get Win10 build 10049 to install my Canon Pro9000 Inkjet printer. It is connected by USB and when I turn it on, an icon appears in the taskbar briefly and then disappears. Devices show Inkjet printer but no drivers available. I downloaded...
Drivers and Hardware
Canon PIXMA iP2500
HI all, I have checking on the Cannon website and it does not currently have driver for the Canon PIXMA iP2500 Printer Is there any drivers I can use for this? Many thanks
Drivers and Hardware
Canon printer drivers
I am currently on Win10 build 10158 and none of the Canon drivers for my Pixma ip8750 two year old printer work correctly. There seems to be a break in communication between the app being used for printing and the OS handling the printer driver...
Drivers and Hardware
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 12:01.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums