New
#1
defective gpu or faulty psu?
I built a gaming pc last month and everything works except for playing games, everytime I try to play a game I get a red screen of death within the first 10-15 minutes.
I have gotton support from the developers of the games and I have troubleshooted just about everything you could think of. Even when I run furmark or unigine heaven benchmark my pc gets a red screen crash within the first 15 minutes, it isn't an over heating problem becasue I the gpu temps don't go past 80 celcius and the cpu don't go past 40 celcius.
Every crash I get the dump files point to ntoskrnl.exe driver (has to do with memory) has casued the crash. When my pc crashes all of my components and fans are still running and the gpu is running just as it did before the crash, that's why I don't think it is a psu problem not supplying enough power but a gpu problem for some reason once it is required to work for a while it craps out.
Here is everything I have tried and any advice of what I should rma first, the gpu or psu, I have not updated the bios on my motherboard, should I try this? Should I contact asrock first so they don't void my warranty?
-ran memtest+ for 10 passes 0 error (ram is fine)
-ran sfc scanner
-scanned my hard drive (no problems found)
-unninstalled antivirus
-tried to play a game in clean boot environment (still got the crash)
-did a clean install of amd drivers multiple times
-clean install of windows 10 twice
-troubleshooted with steam and developers of the games and nothing worked.
-I tried more things but if you bring them up I will remember of I tried it
-I have attempted many more things, I can't list everythig here.
here are my parts
https://pcpartpicker.com/user/shadybk/saved/
any advice would be greatly appreciated
If you want dump I can provide them but everyone that has looked at them can't find anything specific, I have tried looking at the event viewer but I don't understand most of the language the computer uses.