Windows 10: ELAN touchpad driver scrolling stops after 5 sec inactivity

  1.    20 Feb 2016 #1

    ELAN touchpad driver scrolling stops after 5 sec inactivity

    This is a weird one. I just got a second hand laptop - Acer V3-771G with an Elan touchpad and I put a new SSHD hard drive in it and installed Windows 10 fresh.

    I see lots of issues with ELAN touchpads but it seems as though Microsoft has produce one that installs and fixes most scrolling issues.

    However, I have a strange one. When I enable vertical scrolling in the driver, it works as long as the mouse is active - and for up to 5 seconds after. But when I stop using the touchpad and go to scroll again after 5 seconds, it doesn't work anymore! It's like it disables it after inactivity - but only 5 seconds?

    I've uninstalled and reinstalled drivers, tried various versions - but of course Acer doesn't support Windows 10 on this older model laptop (circa 2012) so there are no specific drivers for it on their site. Everything works except for this scrolling after 5 seconds - which I can recreate every single time.

    I tend to look at websites and want to read something and then scroll down - but I can''s driving me crazy!

    Anybody have a problem like this?

      My ComputerSystem Spec

  2.    21 Feb 2016 #2

    you might aswell give it a go to reinstall driver as a "ps/2 mouse", wouldnt hurt to try it.

    heard that theres loads of probs with ELAN and win8/8.1/10
      My ComputerSystem Spec

  3.    21 Feb 2016 #3

    Yes, I tried that...there is no scrolling functionality whatsoever with that driver. Maybe Acer made a bad call using Elan touch pads!
      My ComputerSystem Spec


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