Windows 10: Disconnect and Connect events

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  1.    20 Feb 2016 #1

    Disconnect and Connect events

    I am being troubled by repeated occurrences of the Disconnect and Connected sounds.
    I am trying to identify what is causing these and thought there might be a clue in the event logs.
    Does anyone know if these events are logged and where which might give me a clue as to what is happening?
      My ComputerSystem Spec

  2. philc43's Avatar
    Posts : 3,591
    64bit Win 10 Pro ver 1809 Build 17763.1 and W10 Insider Build 18252
       20 Feb 2016 #2

    These Admin events are likely to be logged in DeviceSetupManager via the Information level.

    Right click on the Start button and select Event Viewer. View all instances of the Information events and look for a time when you know it has happened. You might get a clue from the references to any devices being connected/disconnected or serviced.

    Click image for larger version. 

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      My ComputersSystem Spec

  3.    21 Feb 2016 #3

    Thanks for the info.
    I have done as you suggested but I cannot see any hardware related entries in the event log.
    I cannot upload the Information log as it is in .xml so I have loaded it in to my dropbox.
    Perhaps you can see what I cannot as this is my first foray into event logs.
      My ComputerSystem Spec

  4. philc43's Avatar
    Posts : 3,591
    64bit Win 10 Pro ver 1809 Build 17763.1 and W10 Insider Build 18252
       21 Feb 2016 #4

    I'm sorry but that file is not one I can read. The event viewer entries can be saved as follows:

    In Event Viewer select the following DeviceSetupManager log:

    Click image for larger version. 

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    Open it and right click on the Admin group to save the events as shown below:

    Click image for larger version. 

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      My ComputersSystem Spec

  5.    21 Feb 2016 #5

    Again thanks.
    I have exported the .evtx file and saved it in my dropbox
    Is that one you can read?
    Refer only to todays date 21/02/2016. I cannot see anything related to disconnect/reconnect.
      My ComputerSystem Spec

  6. philc43's Avatar
    Posts : 3,591
    64bit Win 10 Pro ver 1809 Build 17763.1 and W10 Insider Build 18252
       21 Feb 2016 #6

    Thank you - yes I can view this file.

    Did you get many disconnect / connect sounds while you had your PC on today?

    It looks like it was searching for a something connected with your monitor. Do you have speakers on your monitor and is it looking for drivers for them?

    If you look at Device Manager (right click on the start button) do you see any entries with a yellow exclamation mark?
      My ComputersSystem Spec

  7.    22 Feb 2016 #7

    Thanks again,
    Yes on that machine I have an iiyama AS4431D which has built in speakers.
    There are no warning flags in the device manager on any of the items.
    The monitor speakers are connected to the system by a cable which is plugged into the audio out socket.
    Yes I have had a few sound events already this morning.
      My ComputerSystem Spec

  8. philc43's Avatar
    Posts : 3,591
    64bit Win 10 Pro ver 1809 Build 17763.1 and W10 Insider Build 18252
       22 Feb 2016 #8

    It is possible you have a USB connection problem. I see you have a mouse and keyboard plugged into your USB ports, anything else?

    Try different USB ports, the mouse and keyboard should be in the USB2 rather than the blue USB3 ports.
      My ComputersSystem Spec

  9.    22 Feb 2016 #9

    Yes the Mouse and Keyboard are plugged into USB2 ports.
    There are no other USB ports in use.
    I did think it was the USB ports so I have changed the Keyboard and temporarily used a different Mouse with no improvement.
    I also plugged the Mouse and Keyboard into different ports also with improvement.
    I have also created a new power plan in which nothing is set to go to sleep or switch off. No improvement.
    I have also modified the settings in the Advanced Power Settings > USB settings > USB selective suspend setting > Disabled. No improvement.
    I went through all the other advanced power settings and changed any that referred to possible items that might affect the problem. No improvement.
    I have read that the 1 Error flagged in event log I shared with you might have something to do with OneDrive so am in the process of checking whether this can be removed to prevent it causing a problem.
    So far without completion. How do you disconnect OneDrive completely?
      My ComputerSystem Spec

  10. philc43's Avatar
    Posts : 3,591
    64bit Win 10 Pro ver 1809 Build 17763.1 and W10 Insider Build 18252
       22 Feb 2016 #10

    That is a great list of things you have tried and I'm sorry that none of them works.

    By all means try the OneDrive route but I'm not sure it would give rise to the sounds. OneDrive is integrated into W10 but you can disable it. Make sure you read to note to understand the consequences of doing this.
      My ComputersSystem Spec

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