1.    15 Feb 2016 #1
    Join Date : Jul 2015
    Posts : 26
    windows 10

    mouse is not working right


    Hi. I have a Acer Aspire E17 with a precision touchpad. The touchpad works, but I prefer the mouse. Sometimes when I am using the mouse I hear a strange sound then it stops working. It only lasts for about 10 seconds then the sound returns and the mouse works again. Can anyone pinpoint what the issue is. should I contact Acer? Any assistance will be helpful. Thank you. deanie44
      My ComputerSystem Spec
  2.    16 Feb 2016 #2
    Join Date : Oct 2015
    Posts : 11
    Windows 10 Pro

    how is the mouse connected, USB, bluetooth, wireless receiver? if it's USB, try a different port,

    what is the sound? is it the windows chime when it recognizes a new device is plugged in?
      My ComputerSystem Spec
  3.    16 Feb 2016 #3
    Join Date : Jul 2015
    Posts : 26
    windows 10
    Thread Starter

    Hi samsonbiatch. It is a usb mouse and I have tried all the usb ports on the laptop. I believe it is the windows chime. thank you. deanie 44
      My ComputerSystem Spec
  4.    16 Feb 2016 #4
    Join Date : Oct 2015
    Posts : 11
    Windows 10 Pro

    unfortunately there isn't a lot to a usb mouse. what i would suggest is checking the power management settings on it.

    Right-click the start menu and choose device manager
    Expand Universal Serial Bus Controllers at the very bottom
    Double-click on each HUB you have listed, click Power Management Tab at the top, and UNCHECK "Allow this computer to turn off this device to save power"
    You may have HUBs called Generic and Root Hub. Perform the step above on All of them.

    If you continue to have the issue, i would imagine your mouse is malfunctioning. Perhaps try another mouse just to be sure. This will help you determine if it is in fact the mouse of computer causing the issue.

    Good Luck!!
      My ComputerSystem Spec
  5.    16 Feb 2016 #5
    Join Date : Oct 2015
    Posts : 11
    Windows 10 Pro

    Sorry, i forgot to mention to do the UNCHECK step on the mouse itself as well. It will be under Mice and other Pointing Devices within the device manager.
      My ComputerSystem Spec
  6.    18 Feb 2016 #6
    Join Date : Jul 2015
    Posts : 26
    windows 10
    Thread Starter

    Samsonbiatch, thank you for your help. I will your try suggestions. thanks again. deanie44
      My ComputerSystem Spec

 


Similar Threads
Thread Forum
USB mouse&keyboard not working
Hi; I've a Medion Akoya MD8360 PC with previous windows 10 Home Build 10240 installed and with a working USB medion mouse and keyboard.Reccently I upgraded manually(with media creation tool fromMS) to Windows 10 Home V1511 Build 10586.71 and my USB...
Drivers and Hardware
Mouse Wheel isn't working
So recently my mouse wheel has slowly stopped working, and now it won't scroll down the page at all (but I can still click the middle mouse button and scroll that way). My Touch pad (I am on a laptop) still works fine, but it's not so easy to use...
Drivers and Hardware
Solved MS Keyboard and Mouse driver not working for left handed mouse
I use left handed mouse, and swapping left / buttons works OK. I also set the wheel button to be "double click". But the wheel button brings up the context menu instead of double click. If I change to right hand mouse, the wheel button gives double...
General Support
Right-clicking with my mouse not working.
I have recently installed Windows 10 and downloaded a huge file just this morning. Whenever I right-click by means of my mouse it takes forever and it invariably freezes my computer, which means shutting the thing down and restarting it again. It...
General Support
Solved MS-DOS Mouse & Keyboard not working
I have old PC and new keyboard and mouse, they don't work on my old PC, I want to install MS-DOS 7.10, what should I do? Thanks.
Drivers and Hardware
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 00:12.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums