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  1.    14 Feb 2016 #1
    Join Date : Feb 2016
    Posts : 5
    Windows 10

    Printer trouble


    I have installed my new Coler LaserJet Pro MFP M277dw. It prints a test page and it is able to print from Notepad. It is however not able to print from any office or adobe software and all the software is original. The strange thing is that if I log on as administrator it is printing fine??? What do I do???
      My ComputerSystem Spec
  2.    14 Feb 2016 #2
    Join Date : Aug 2015
    Maine
    Posts : 36,606
    Windows10Pro 64Bit

    Quote Originally Posted by LarsenDK View Post
    I have installed my new Coler LaserJet Pro MFP M277dw. It prints a test page and it is able to print from Notepad. It is however not able to print from any office or adobe software and all the software is original. The strange thing is that if I log on as administrator it is printing fine??? What do I do???
    You should ALWAYS be logged in as administrator on your Windows 10. If you don't you will be VERY limited to what you can do on your Windows 10.
      My ComputersSystem Spec
  3.    14 Feb 2016 #3
    Join Date : Feb 2016
    Posts : 5
    Windows 10
    Thread Starter

    I am per default logged in with my own profile and administrator rights. It will however not print using this profile. If I log in as administrator after creating the profile with: "net user administrator /active:yes" In the cmd prompt I can print. In my regular profile I can print as described above with notepad and a test page, but NOT from any other program???
      My ComputerSystem Spec
  4.    14 Feb 2016 #4
    Join Date : Nov 2015
    Posts : 4,814
    windows 10 Home threshold2

    Suggestion only:

    Logon to your own user account with admin rights > go to Programs and Features > right click at the printer > click Uninstall.
    When done, reinstall the same printer.

    See if it will print this time.
      My ComputerSystem Spec
  5.    14 Feb 2016 #5
    Join Date : Feb 2016
    Posts : 5
    Windows 10
    Thread Starter

    Dear David,

    Already tried that, but it does not work and again the funny thing is that it is printing from Notepad and test pages. Another thing is that the HP software acknowledges the scanner function. Non of the other programs does???
      My ComputerSystem Spec
  6.    14 Feb 2016 #6
    Join Date : Nov 2015
    Posts : 4,814
    windows 10 Home threshold2

    I am speculating that there is the "permission" issue.
    I am not well versed in this field. So, I shall bow out.

    Good luck.
      My ComputerSystem Spec
  7.    14 Feb 2016 #7
    Join Date : Feb 2016
    Posts : 5
    Windows 10
    Thread Starter

    h... thanks I guess???
      My ComputerSystem Spec
  8.    14 Feb 2016 #8
    Join Date : Aug 2015
    Maine
    Posts : 36,606
    Windows10Pro 64Bit

    Question then if you go into Control panel > User Accounts > change your account type (don't change anything, just looking)
    Does it report that you are the Administrator for your windows??
      My ComputersSystem Spec
  9.    14 Feb 2016 #9
    Join Date : Aug 2015
    Maine
    Posts : 36,606
    Windows10Pro 64Bit

    Click image for larger version. 

Name:	admin1.PNG 
Views:	8 
Size:	9.1 KB 
ID:	64216

    Should look like this.......make sure standard user is NOT check marked.
      My ComputersSystem Spec
  10.    14 Feb 2016 #10
    Join Date : Feb 2016
    Posts : 5
    Windows 10
    Thread Starter

    h... I am a little lost... where do I find this menu??
      My ComputerSystem Spec

 
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