Windows 10: Bios won't let him upgrade


  1. flashh4

    Member
    Posts : 66
    Windows 10 Home (x64) Version 1803 (build 17134.165)
       New 04 Feb 2016 #1

    Bios won't let him upgrade


    Hey gang, i got a friend who is having problems up-grading from 8.1 to W-10 ! It's a Asus Gaming computer he tried this link >>> Windows 10 <<<
    So he sent me this message "Tried running the Windows 10 upgrade its saying BIOS isn't supported" !!

    He's not computer smart so he asked me to help him do this !!
    Any help guys !!!!

    Thanks
    Chuck
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  3. NavyLCDR's Avatar
    NavyLCDR

    Guru
    Posts : 10,286
    Windows 10 Pro
       New 04 Feb 2016 #2

    Go to the manufacturer website, download the bios upgrade and upgrade the bios.
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  4. bobkn

    Pro User
    Posts : 1,889
    Win 10 X64 Pro 1803 17751.1
       New 05 Feb 2016 #3

    You may get the best help if you can supply the model number. "Asus gaming computer" doesn't say enough about what it is.
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  6. flashh4

    Member
    Posts : 66
    Windows 10 Home (x64) Version 1803 (build 17134.165)
    Thread Starter
       New 07 Feb 2016 #4

    Sorry guys, not leaving you hanging he just has not answered me back !! If he doesn't soon i will mark this as solved !!
    Thanks
    Chuck
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  7. flashh4

    Member
    Posts : 66
    Windows 10 Home (x64) Version 1803 (build 17134.165)
    Thread Starter
       New 10 Feb 2016 #5

    This operator called ASUS and they tried talking him threw updating & something went wrong and now he gets a green screen all the time.
    Told him to take it to a shop & reload W8.1 on it. I will never buy an Asus computer !! So this can be locked !!

    Chuck
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  8. bobkn

    Pro User
    Posts : 1,889
    Win 10 X64 Pro 1803 17751.1
       New 10 Feb 2016 #6

    The BIOS update went wrong?

    A lot of Asus motherboards have a BIOS recovery method. No guarantee that it'll work, but I suggest trying a few more things before taking it to a shop. It's in the manual. (Tee manual is available for download, if the hard copy has been lost.)

    Another alternative would be to replace the BIOS chip. Asus used to sell them directly through their estore (for $25), but they don't seem to do that any more. There are a number of eBay merchants that can provide them. (Basically, anyone with access to an eeprom burner can burn one.) The physical chip is typically an 8 pin DIP, which is simple to replace. (It may be something your friend isn't up for dealing with, though.)

    Sorry that your friend had a BIOS update go bad. I did them myself for years without any trouble. When the industry switched to UEFI instead, I bricked two motherboards (from different manufacturers) with failed updates. One of the boards was supposed to be dual BIOS, but it lacked a manual switch to use the backup BIOS, so that feature failed to work automatically.
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  9. flashh4

    Member
    Posts : 66
    Windows 10 Home (x64) Version 1803 (build 17134.165)
    Thread Starter
       New 12 Feb 2016 #7

    Thanks Bobkn, for your reply which i relayed ! He wanted me to find him a Disk for W8.1 so he could reload the system !! Now he is on his own !!
    Thanks
    Chuck

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  11. bobkn

    Pro User
    Posts : 1,889
    Win 10 X64 Pro 1803 17751.1
       New 12 Feb 2016 #8

    flashh4 said: View Post
    Thanks Bobkn, for your reply which i relayed ! He wanted me to find him a Disk for W8.1 so he could reload the system !! Now he is on his own !!
    Thanks
    Chuck
    I'm confused. Why would he need to reload the OS, if he didn't get beyond a BIOS update?
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  12. flashh4

    Member
    Posts : 66
    Windows 10 Home (x64) Version 1803 (build 17134.165)
    Thread Starter
       New 13 Feb 2016 #9

    He has taken it to a shop !!

    Chuck
      My ComputerSystem Spec
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