Windows 10: keyboard and mouse don't function any more

  1.    04 Feb 2016 #1

    keyboard and mouse don't function any more


    I hope this is being posted in the right place?! I upgraded to Windows 10 from Windows 8.1 last year, and have been through many teething problems over the last 6 months. Last week I decided to reset the PC and this has solved most of the problems I was having. However, I now have a new problem, and it relates to the lock screen. Basically, I can boot into Windows without a problem, and use the computer as usual. However, I have disabled sleep mode as I sometimes login remotely. When I leave the computer and let it log out, essentially when I return I am unable to get back in without doing a hard reset of the computer. When I try, the computer acknowledges me by turning the monitors on and showing me the screen saver, but after that the keyboard and mouse don't function any more.

    I have tried reinstalling drivers (especially wireless & network drivers which seem to have caused this for others),
    I have disabled 'fastboot'
    And I have called the Windows technical support line which was a waste of 15min of my life (x2) ...

    I wonder whether there are any other suggestions? I have currently disabled the lock screen, but actually do want the screen as from time to time the computer does require to be kept private for work purposes.

    Any help gratefully received!
    Last edited by Brink; 04 Feb 2016 at 09:18. Reason: moved to new thread
      My ComputerSystem Spec


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