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  1.    23 Jan 2016 #1
    Join Date : Sep 2015
    Posts : 20
    Windows 8.1

    RealTek Manager & Drivers missing.


    Hi.
    Using Dell Latitude windows 10.

    I went to RealTek site:
    http://www.realtek.com/downloads/dow...&GetDown=false
    Installed Realtek 64bits drivers.

    After a successful install and restart, I still do not see Realtek Manager or Drivers.
    In Device Manager:
    Audio Inputs & Outputs:
    Speaker High Definition\Properties\Microsoft Driver 10.0.10586.0. Dated10-29-2015.

    Sound Video & Game Controller\Microsoft:
    High Definition Audio Device\Microsoft Driver 10.0.10586.0. Dated 10-29-2015
    Intel(R) Display Audio\Intel Corporation\ Driver 6.16.0.3154 Dated 9-9-2014

    RealTek could not be found in Control Panel search.
    Did not find RealTek in System Tray or Startup.

    Question:
    Not sure (if/when) I installed Intel(R). Did Intel(R) come with Windows 10 build?

    Any help will be appreciated.

    Thanks.
    TC.
      My ComputerSystem Spec
  2.    23 Jan 2016 #2
    Join Date : Jan 2014
    Inverness
    Posts : 1,129
    Win 10

    Realtek did not install. HIgh Defintion Audio Device is the generic, basic function, Windows installed sound driver. It is installed if the hardware drivers (e.g. Realtek) are not found. Are you sure you have Realtek? What Model Dell Latitude do you have?

    The Intel Display Audio is for HDMI audio.
      My ComputersSystem Spec
  3.    23 Jan 2016 #3
    Join Date : Sep 2015
    Posts : 20
    Windows 8.1
    Thread Starter

    @fireberd.
    I have a Dell Latitude E5530 non-vProX64 based PC. Windows 10.
    If you check my link above, it will go to the RealTek.com Download Webpage. I selected 64bits.

    TC.
      My ComputerSystem Spec
  4.    23 Jan 2016 #4
    Join Date : Jan 2016
    Posts : 31
    Windows 10 Home 64-bit

    Quote Originally Posted by tomx2 View Post
    I went to RealTek site:
    http://www.realtek.com/downloads/dow...&GetDown=false
    Installed Realtek 64bits drivers.
    Instead, I would download drivers mentioned in the sticky at the top of this sections.

    Specifically, the latest version from the Microsoft Update Catalog.
      My ComputerSystem Spec
  5.    24 Jan 2016 #5
    Join Date : Sep 2015
    Posts : 20
    Windows 8.1
    Thread Starter

    @TeeJay3800.
    I went toMicrosoft Update Catalog as you instructed.
    There are 38pages on MUC referencing “RealTek”.
    Since I neverhad Realtek installed, I'm not sure which RealTek audio Drivers Ineed.
    I would like tohave RealTek Audio Manager installed on my Dell E5530 model.


    I also have aDell Xps13 laptop using “RealTek HW Auto Codec” drivers thatworks perfect.
    But I cannotfind anything on the net listing RealTek drivers compatible to DellE5530.
    Do you have anyidea, how I can identify the correct ReralTek driver(s) for my model.


    Thanks.
    TC.
      My ComputerSystem Spec
  6.    24 Jan 2016 #6
    Join Date : Jan 2014
    Inverness
    Posts : 1,129
    Win 10

    According to the Dell downloads you have IDT Audio and NOT Realtek and the reason it is not installing.
    Here is the link to the IDT audio driver download on the Dell site.
    Product Support | Dell US
      My ComputersSystem Spec
  7.    24 Jan 2016 #7
    Join Date : Jan 2016
    Posts : 3
    Windows 10

    Quote Originally Posted by tomx2 View Post
    After a successful install and restart, I still do not see Realtek Manager or Drivers.
    In Device Manager:
    Audio Inputs & Outputs:
    Speaker High Definition\Properties\Microsoft Driver 10.0.10586.0. Dated10-29-2015.

    Sound Video & Game Controller\Microsoft:
    High Definition Audio Device\Microsoft Driver 10.0.10586.0. Dated 10-29-2015
    Intel(R) Display Audio\Intel Corporation\ Driver 6.16.0.3154 Dated 9-9-2014

    RealTek could not be found in Control Panel search.
    Did not find RealTek in System Tray or Startup.
    In that case, you are lucky IMO. I have just spent a couple of weeks trying to prevent the Realtek driver from automatically installing on my desktop. The Microsoft driver takes up less resources and sounds much better. The Realtek driver has a very annoying and distracting habit, on my machine at least, to halve the volume on louder sections of music. The only way I can describe it is like an automatic level control, that can't be switched off, except that during following quieter sections of the track, the volume doesn't come back up.

    If you really must have this piece of rubbish on your machine, on the underside you should see a sticky label with a service code on it. Go to the Dell support site and search for your machine by entering the code. All the proper drivers and software should then be offered to you for download.
      My ComputerSystem Spec
  8.    24 Jan 2016 #8
    Join Date : Jan 2014
    Inverness
    Posts : 1,129
    Win 10

    Ripper, I have linked the user to the correct Dell download, for the IDT sound driver. You didn't read my post.
      My ComputersSystem Spec
  9.    24 Jan 2016 #9
    Join Date : Jan 2016
    Posts : 3
    Windows 10

    Apologies for that fireberd.
      My ComputerSystem Spec
  10.    24 Jan 2016 #10
    Join Date : Jan 2016
    Posts : 31
    Windows 10 Home 64-bit

    Quote Originally Posted by tomx2 View Post
    @TeeJay3800.
    I went toMicrosoft Update Catalog as you instructed.
    There are 38pages on MUC referencing “RealTek”.
    Since I neverhad Realtek installed, I'm not sure which RealTek audio Drivers Ineed.
    I would like tohave RealTek Audio Manager installed on my Dell E5530 model.
    If you click the link in my post, it takes you directly to the latest version. There will be two options, the 32-bit and the 64-bit versions. It includes the HD Audio Manager that you mentioned you are seeking.
      My ComputerSystem Spec

 
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