Windows Key on Keyboard Not Responsive

  1. Posts : 1
    Windows 10 Education

    Windows Key on Keyboard Not Responsive

    My Windows key on the keyboard is not working. I have run through the sfc scannow and the dism repairs and such and it claims everything is working. I did a clean reboot of Windows 10 (Education) and the problem still persists.

    Looking at the keyboard driver (Thermal Challenger Gaming Prime), it doesn't seem to register that the left window's button works for anything at all. Attempting to press the button on the keyboard yields no response even if I attempt to bind that key to something else. I doubt it is hardware as using this keyboard on my laptop works perfectly fine. The laptop is running windows 8 however.
    When pressing on the windows button in the left corner of my screen, everything works fine. Left clicking pulls up everything normally and right clicking provides a list of options that seems to be standard for a functioning computer.

    All the drivers are installed properly according to the Windows settings and looking at each of the drivers, they are all up to date according to their manufacturer. This is a custom computer that I recently built. It has no prior Operating systems or files and Windows 10 Education was installed on it through the Media Creation Tool on a bootable USB.

    What should I do now?
      My Computer

  2. Posts : 13,950
    Windows 10 Pro X64 21H1 19043.1503

    Though it seems unlikely, I would try a different keyboard.
      My Computers

  3. Posts : 35,445
    Win 10 Pro (21H2) (2nd PC is 21H2)

    Hi, the last part of this may be relevant..
    How Can I Disable or Reassign the Windows Key?
      My Computers

  4. Posts : 1
    Windows 10

    This is a function on the gaming keyboard that you are using. Pressing (Fn-Prtscr) will enable or disable Gaming Mode on that keyboard. Gaming mode simply disables the Windows key so its not accidentally pressed. Simply hit that combination of buttons and your Windows key will come back to life.
      My Computer


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