Why does one HDD show more properties info than another?

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  1. Posts : 24
    Windows 10 Pro
       #1

    Why does one HDD show more properties info than another?


    When I do a "Properties" on my J: HDD it shows "Used space", "Free space" and "Capacity" for this HDD.

    Why does one HDD show more properties info than another?-f-j-properties.jpg

    When I do the same for my F: HDD it shows ZERO for all three. See above.

    BOTH drives are NTFS. Also when I do properties on a folder on J: it shows "Advanced" properties and I can encrypt the folder. Again when I do the same on a folder on F: it doesn't show "Advanced" properties and I can't encrypt the folder?

    Why is this and how can I make disc F: behave like disc J:?

    Thanks in Anticipation....

    PS I'm on the latest update of Windows 10 Pro on a 64bit desktop.
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  2. Posts : 18,424
    Windows 11 Pro
       #2

    This would help us determine the problem:
    Disk Management - How to Post a Screenshot of - Windows 10 Forums
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  3. Posts : 414
    Windows 10 Pro
       #3

    Is there any difference in security permissions for these two drives? I.e. could it be that somehow the existing set of permissions for drive F: prevents the current user from obtaining the stats?
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  4. Posts : 24
    Windows 10 Pro
    Thread Starter
       #4

    Granted the previous properties snapshots were from File Explorer but I'm not sure what more information can be gleaned from Disk Management snapshots? Anyway, I have redone them through DM (they look exactly the same BTW) as below....

    Why does one HDD show more properties info than another?-f-j-properties-again.jpg

    As to permissions.... I am the ONLY User (and Administrator) of the system so I expect I will have complete access to ALL information on ALL drives? I will "play" with permissions and see if there are any developments?

    Apart from one dynamic drive I played with (software RAID mirror) all the other drives were setup exactly the same.

    Thank You for your replies :)
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  5. Posts : 18,424
    Windows 11 Pro
       #5

    I would copy all the files off of it to another location, delete all the partitions (looks like only one), and create a new partition. I prefer to use MiniTool Partition Wizard over Windows Disk Management. If you don't need file permissions set you might even try just converting the partition to FAT32 and then back to NTFS using MiniTool Partition Wizard.
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  6. Posts : 11,247
    Windows / Linux : Arch Linux
       #6

    Hi there
    with that size disk (> 2TB) it's best to use GPT anyway.

    So assuming there's no data on that hdd use the following commands (as administrator from the cmd prompt :

    SELECT DISK disk nn where nn is the number of your disk which has the properties problem
    CLEAN
    CREATE PARTITION PRIMARY
    FORMAT FS=NTFS QUICK
    CONVERT GPT
    EXIT .

    I think you'll now find HDD works fine.

    Cheers
    jimbo
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  7. Posts : 24
    Windows 10 Pro
    Thread Starter
       #7

    Thanks for your replies :)

    I am using this disc as a backup for another and I have JUST copied 1.6Tb to it. I was hoping for a more friendly recovery solution. The data on it is fully accessible and I "sync" the other drive to it regularly.

    The drive it replaced has gone back to Western Digital to be replaced under warranty so I will format THAT and copy this to THAT when it arrives in a week or so (I HOPE). In the meantime it's accessible so is serving its' purpose

    I hope the problem doesn't repeat itself with the new drives? I will check before I copy ALL my data to it. I will try to encrypt the folder BEFORE copying into it.

    Thank you all for your replies
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  8. Posts : 2,799
    Linux Mint 20.1 Win10Prox64
       #8

    Can you open Disk Management again, Click on View->Top->Disk List
    I have seen cases that a large HD (> 2TB) being initialized as MBR disk and this is wrong.
    Look at the Partition Style column and make sure that your disk 6 (F: drive) is a GPT disk
    See screen shot;
    Why does one HDD show more properties info than another?-.jpg
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  9. Posts : 24
    Windows 10 Pro
    Thread Starter
       #9

    Did as you suggested and can't tell which disc is which as there were NO Volumes IDs or names as they are disks 0 to 9 but ALL the discs were/are GPT except for the Bluray.

    I worked out (and you said so too) it is Disk 6 which is Basic 2794.39GB 1MB Online RAID GPT. The RAID part surprised me though as it isn't one of my RAID drives!? My RAID drives are ALL 4Tb (or 3925.90GB as displayed).

    This whole problem has me puzzled though. It (DM) also says one of my drives is missing when it was removed months ago????
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  10. Posts : 2,799
    Linux Mint 20.1 Win10Prox64
       #10

    It should be set as GPT only. Double check your BIOS and see if you have it set as RAID on this port instead of Sata.
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