Windows 10 drivers confusion

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  1. Posts : 16,278
    W10Prox64
       #11

    Okay, thanks for all the info.

    Your clean install should have installed all the drivers that Microsoft expects to be the best for your system. Okay, sometimes that is not the best solution, and so you have to make some modifications....it happens.

    If you can get into your system long enough, I would suggest you run a tool we have here called the DMCollector, and post the log for help in the BSOD forum. Here are the instructions for posting in that forum, and the preparations you need to make first:
    BSOD - Posting Instructions - Windows 10 Forums

    In the meantime, if you can, open Device Manager a post a shot of your installed driver for the nVidia 840m. Once a BSOD specialist has identified the cause of your crashes, he/she may suggest installing the latest certified driver from nVidia:
    http://www.nvidia.com/download/drive...px/84891/en-us

    It depends on what the BSOD specialist finds in the log you post, so don't do anything until you have some guidance, because you could make things worse than they already are.

    The clean install is really the best, and you should be okay with the drivers MS installs, but sometimes we have to make little tweaks.

    It's really difficult to say what will be best until a BSOD specialist has a look at your logs, okay? In the meantime, if you want to try a clean boot as @philc43 suggested, you could do that to try and pinpoint some things.

    How did the test go with the new memory? Any better?

    Please be patient with the BSOD specialists, as they are really swamped. :)
      My Computer


  2. Posts : 16,278
    W10Prox64
       #12

    doriandiaconu said:

    I got a dual but, and on Linux I don't have any problems.
    When you are in the Linux OS, can you tell which graphics it's using? It should be nVidia, because that will supersede the Intel-integrated. Just wondering if the nVidia is being used - it should be, and that's what Windows will use as well, unless it is disabled, or failing.

    doriandiaconu said:
    The drivers always made me confused. I don't know if I should stay with the ones from the support site, the ones from the Intel/NVidia/etc or I should use the ones from the laptop support + Windows Update.

    Thanks for all your patience!
    Usually, when discreet graphics are installed (nVidia 840m) it will take over, and the integrated (Intel) will not be used. However, if the discreet is failing, it can be disabled (in BIOS), and then the system will use integrated.

    As far as priority goes: Clean install of Windows is first choice. Downloads from system manufacturer's web site (Lenovo) is second choice, *IF* they are W10 certified. Download from component manufacturer's site is third choice, if you are still having problems. But advice is needed many times for something like that.

    Hope that answers your question. :)
      My Computer


  3. Posts : 213
    Thread Starter
       #13

    simrick said:
    Okay, thanks for all the info.

    Your clean install should have installed all the drivers that Microsoft expects to be the best for your system. Okay, sometimes that is not the best solution, and so you have to make some modifications....it happens.

    If you can get into your system long enough, I would suggest you run a tool we have here called the DMCollector, and post the log for help in the BSOD forum. Here are the instructions for posting in that forum, and the preparations you need to make first:
    BSOD - Posting Instructions - Windows 10 Forums

    In the meantime, if you can, open Device Manager a post a shot of your installed driver for the nVidia 840m. Once a BSOD specialist has identified the cause of your crashes, he/she may suggest installing the latest certified driver from nVidia:
    http://www.nvidia.com/download/drive...px/84891/en-us

    It depends on what the BSOD specialist finds in the log you post, so don't do anything until you have some guidance, because you could make things worse than they already are.

    The clean install is really the best, and you should be okay with the drivers MS installs, but sometimes we have to make little tweaks.

    It's really difficult to say what will be best until a BSOD specialist has a look at your logs, okay? In the meantime, if you want to try a clean boot as @philc43 suggested, you could do that to try and pinpoint some things.

    How did the test go with the new memory? Any better?

    Please be patient with the BSOD specialists, as they are really swamped. :)
    I received only 8GB of memory from the total of 16GB because they were out of stock. I should get the other 8GB in the next days. I will keep the old ones in until then.

    Thank you for all your patience with me. And I will try to do a clean install these days as well.

    The problem with me is that I'm kinda obsessed with the updates (LOL). For the NVidia driver I have the GeForce Experience that recommends me to update the driver every time (updates which MS never tells me about).

    But my main issue was with the integrated graphics card. I asked on the Lenovo board the question about it twice and I got no answer.

    I also read this:

    Lenovo Y50-70 Intel Video Driver Issue - Lenovo Community

    It's related to the Y version of Lenovo which is pretty similar to the Z series.

    Drivers Software

    This would be the driver fit for my Laptop.

    Whenever I open Photoshop I get that it has an incompatiblity related to the Graphics card driver.

    Anyway. My biggest issue was if I should stay to the default drivers, should I update them manually or use MS update for this.
      My Computer


  4. Posts : 213
    Thread Starter
       #14

    simrick said:
    When you are in the Linux OS, can you tell which graphics it's using? It should be nVidia, because that will supersede the Intel-integrated. Just wondering if the nVidia is being used - it should be, and that's what Windows will use as well, unless it is disabled, or failing.



    Usually, when discreet graphics are installed (nVidia 840m) it will take over, and the integrated (Intel) will not be used. However, if the discreet is failing, it can be disabled (in BIOS), and then the system will use integrated.

    As far as priority goes: Clean install of Windows is first choice. Downloads from system manufacturer's web site (Lenovo) is second choice, *IF* they are W10 certified. Download from component manufacturer's site is third choice, if you are still having problems. But advice is needed many times for something like that.

    Hope that answers your question. :)
    For Linux I'm usig NVidia from what I remember. The updates are W10 certified.

    Laptops and netbooks :: Lenovo Z Series laptops :: Lenovo Z50 70 - Lenovo Support (US)

    (sorry for the language. it's set by default in my native one)
      My Computer


  5. Posts : 16,278
    W10Prox64
       #15

    doriandiaconu said:
    I received only 8GB of memory from the total of 16GB because they were out of stock. I should get the other 8GB in the next days. I will keep the old ones in until then.

    Thank you for all your patience with me. And I will try to do a clean install these days as well.
    Okay, no problem. I thought you already did a clean install?

    doriandiaconu said:
    The problem with me is that I'm kinda obsessed with the updates (LOL). For the NVidia driver I have the GeForce Experience that recommends me to update the driver every time (updates which MS never tells me about).
    Yeah, I get that too. I always take those updates - haven't had a problem yet, but I've got a desktop with a GTX960, so totally different animal.

    doriandiaconu said:
    But my main issue was with the integrated graphics card. I asked on the Lenovo board the question about it twice and I got no answer....[snip]

    Whenever I open Photoshop I get that it has an incompatiblity related to the Graphics card driver.
    Have you gone through the steps in this page?
    Troubleshoot Photoshop graphics hardware (GPU) and video card issues

    doriandiaconu said:
    Anyway. My biggest issue was if I should stay to the default drivers, should I update them manually or use MS update for this.
    Try the clean install, and use the MS Tech Bench ISO. You can do that now, even with 8GB RAM. Using the Windows-installed drivers, see if Photoshop still crashes. If so, follow the troubleshooting steps on their site and see if you can get resolution. If not, I would try the device manufacturer's drivers. You are using a current version of Photoshop, yes?
      My Computer


  6. Posts : 16,278
    W10Prox64
       #16

    doriandiaconu said:
    [snip]...Whenever I open Photoshop I get that it has an incompatiblity related to the Graphics card driver.
    Please have a read of this thread and see if it is any help for you with Photoshop.
    Solved BSOD Kernel Security Check Failure consistently caused by Photoshop... - Windows 10 Forums
      My Computer


  7. Posts : 213
    Thread Starter
       #17

    simrick said:
    Please have a read of this thread and see if it is any help for you with Photoshop.
    Solved BSOD Kernel Security Check Failure consistently caused by Photoshop... - Windows 10 Forums
    How do I know if Windows Update installs ALL my drivers?
      My Computer


  8. Posts : 213
    Thread Starter
       #18

    Windows 10 drivers confusion-untitled.png

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  9. Posts : 16,278
    W10Prox64
       #19

    doriandiaconu said:
    Windows 10 drivers confusion-untitled.png

    That's not uncommon - I see the 840M failed at first, but now it's waiting on a restart. And some drivers will not install because you already have a more current version than what's coming through Windows Update.
      My Computer


  10. Posts : 213
    Thread Starter
       #20

    simrick said:
    That's not uncommon - I see the 840M failed at first, but now it's waiting on a restart. And some drivers will not install because you already have a more current version than what's coming through Windows Update.
    I had nothing installed before. I just ran Windows Update on a clean install (no drivers, no nothing)
      My Computer


 

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