Windows 10: How to reinstall audio drivers?

  1. Posts : 10
    windows 10 home single language
       14 Jan 2016 #1

    How to reinstall audio drivers?

    Today I updated my laptop to latest build of windows. After that I found "No Audio Output Device Is Installed" message. I reinstalled audio drivers from Dell (Audio_Driver_PKGMR_WN32_6.0.1.7564_A01) Still no sound. I checked device manager it shows, Other Devices-High Definition Auduio-PCI Device, both have exclamation mark in yellow triangle. (See attachment) I am puzzled what should I do next. Thanks in advance,
    Attached Thumbnails Attached Thumbnails Capture.JPG  
      My ComputerSystem Spec

  2. Posts : 5,081
    windows 10 Home threshold2
       14 Jan 2016 #2

    Go back to Dell website, look for SigmaTel HD audio driver and install it.
      My ComputerSystem Spec

  3. Posts : 10
    windows 10 home single language
    Thread Starter
       14 Jan 2016 #3

    Thanks davidhk for prompt reply. I searched here,
    Dell Search
    but these drivers do not show compatibility for Inspiron 3542, and second thing, shall I have to uninstall the one shown corrupted in device manager?
      My ComputerSystem Spec

  4. Posts : 5,081
    windows 10 Home threshold2
       14 Jan 2016 #4

    Is your Dell 3542 a 64-bit ?
      My ComputerSystem Spec

  5. Posts : 5,081
    windows 10 Home threshold2
       14 Jan 2016 #5

    If you have a 64-bit OS, from what I have found, you should install ...........................
    Realtek ALC3223 High-Definition (HD) Audio Driver Version,A00
    Dell Inspiron 15 3542 Windows 10 x64 (64-bit)
      My ComputerSystem Spec


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