HP Deskjet 2545 and Cumulative Update for x64-based Systems KB312426


  1. Posts : 104
    windows 10 pro
       #1

    HP Deskjet 2545 and Cumulative Update for x64-based Systems KB312426


    HP Deskjet 2545 is not printing black (just blank) after Cumulative Update for Windows 10 Version 1511 for x64-based Systems (KB3124263)
      My Computers


  2. Posts : 2,818
    Windows 10 Home (x64) Version 21H1 (build 19043.1202)
       #2

    Hi have you tried to see if it prints in colour at all.
    Have you also run the HP doctor to see if that can fix the problem
      My Computer


  3. Posts : 104
    windows 10 pro
    Thread Starter
       #3

    hTconeM9user said:
    Hi have you tried to see if it prints in colour at all.
    Have you also run the HP doctor to see if that can fix the problem
    Well after 2 hours trying all what's in my knowledge, HP Doctor, drivers, uninstalling the Microsoft update etc. I replaced the black cartridge although according the HP estimation it was OK (no warning of low ink) and surprise surprise it's printing black again. So coincidence? Maybe.
    Anyway I don't think I should blame the update here.............or?
    Strange btw that no single HP program detected a empty black cartridge.
      My Computers


  4. Posts : 2,818
    Windows 10 Home (x64) Version 21H1 (build 19043.1202)
       #4

    That would of been my next Question have you checked your cartridge.
    It is unusual for HP not to pick it up but sometimes hitches happen.
    Anyway glad you got it sorted
      My Computer


 

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