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  1.    13 Jan 2016 #1
    Join Date : Jan 2016
    Posts : 31
    Windows 10 Home 64-bit

    Switch from PC manufacturer to Intel driver


    I have an Acer Aspire E5-571 and am trying to switch from the graphics driver provided by Acer to the newer version for my graphics card available directly from Intel. The card model is HD Graphics 4400 and the CPU is a 4th gen Core i5 so I'm pretty sure this is the correct driver.

    I have tried uninstalling the graphics driver through the Windows Device Manager, then rebooting and installing the driver from Intel, but I continually get the message about my computer having a customized driver from the computer manufacturer. It seems that as soon as I uninstall the driver, it is immediately reinstalled by Windows, thereby not giving me the chance to switch to the Intel driver.

    Is there a way to manually switch to Intel's driver?
      My ComputerSystem Spec
  2.    13 Jan 2016 #2
    Join Date : Oct 2014
    Posts : 745
    Windows 7

    The problem is that OEMS often use customized hardware for which the Intel driver is not appropriate. I have seen warnings from Intel about this issue.
      My ComputerSystem Spec
  3.    13 Jan 2016 #3
    Join Date : Jan 2014
    Oak Ridge TN, USA
    Posts : 24,523
    Windows 10 Pro x64

    Quote Originally Posted by LMiller7 View Post
    The problem is that OEMS often use customized hardware for which the Intel driver is not appropriate. I have seen warnings from Intel about this issue.
    +1,, I stick with the drivers from my motherboard manufacture. It works just fine and I don't run into issues that I might if I used an AMD driver.
      My ComputerSystem Spec
  4.    13 Jan 2016 #4
    Join Date : Jan 2016
    Posts : 31
    Windows 10 Home 64-bit
    Thread Starter

    Thanks for the input and I know that is a good point, however I know that some people have had success using the newer non-OEM drivers. In my case, the latest build from Acer seems significantly older (10.18.15.4248) than the build from Intel (15.40.10.64.4300), so I'd at least like to give it a shot. Worst case I simple go back to the Acer version, so I'm all ears if anyone knows how.
      My ComputerSystem Spec
  5.    14 Jan 2016 #5
    Join Date : Aug 2015
    Budapest, Hungary
    Posts : 7
    Windows 10 Pro 64bit

    Quote Originally Posted by TeeJay3800 View Post
    I have tried uninstalling the graphics driver through the Windows Device Manager, then rebooting and installing the driver from Intel, but I continually get the message about my computer having a customized driver from the computer manufacturer. It seems that as soon as I uninstall the driver, it is immediately reinstalled by Windows, thereby not giving me the chance to switch to the Intel driver.

    Is there a way to manually switch to Intel's driver?
    Yes, install it manually (not with the setup.exe) in the Device Manager. Don't let Windows search for drivers, use the 'I have a disk' option and point to the unzipped driver's folder, where the inf file is. Then it will be installed over the older version. I also recommend to disable automatic driver updates, if you have W10 Pro.

    If you see any artifacts or sudden BSODs, then switch back to the manufacturer's driver because you have a customized system.
      My ComputerSystem Spec
  6.    14 Jan 2016 #6
    Join Date : Dec 2013
    England
    Posts : 944
    Windows IP 17017

    Quote Originally Posted by TeeJay3800 View Post
    Thanks for the input and I know that is a good point, however I know that some people have had success using the newer non-OEM drivers. In my case, the latest build from Acer seems significantly older (10.18.15.4248) than the build from Intel (15.40.10.64.4300), so I'd at least like to give it a shot. Worst case I simple go back to the Acer version, so I'm all ears if anyone knows how.
    When you uninstall the current driver, don't reboot the laptop, install the Intel driver immediately after uninstalling the old driver.
    EDIT: disable Windows updating your drivers in System properties, you could do this in Device Installation settings.
    Click image for larger version. 

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      My ComputersSystem Spec
  7.    14 Jan 2016 #7
    Join Date : Jul 2015
    Posts : 3,652
    10 Pro

    Quote Originally Posted by TeeJay3800 View Post
    In my case, the latest build from Acer seems significantly older (10.18.15.4248) than the build from Intel (15.40.10.64.4300), so I'd at least like to give it a shot.
    I've always been confused by these numbers. For example I get 10.18.10.4276 from Windows update but the Intel driver utility recommends 15.33.38.64.4252

    I don't know if it is only the last 4 digits which are interesting or if there is no correlation at all.

    I tried the intel one (installed through their update utility) and it made no difference so I'm none the wiser really.
      My ComputerSystem Spec
  8.    14 Jan 2016 #8
    Join Date : Mar 2015
    Philadelphia
    Posts : 1,171
    Windows 10 Pro x64

    Another option would be to remove the Acer version and let Windows Update find the latest. That's how I normally install any Intel graphics drivers.
      My ComputerSystem Spec
  9.    14 Jan 2016 #9
    Join Date : Jan 2016
    Henderson
    Posts : 147
    Windows 10 Pro

    Quote Originally Posted by TeeJay3800 View Post
    I have an Acer Aspire E5-571 and am trying to switch from the graphics driver provided by Acer to the newer version for my graphics card available directly from Intel. The card model is HD Graphics 4400 and the CPU is a 4th gen Core i5 so I'm pretty sure this is the correct driver.

    I have tried uninstalling the graphics driver through the Windows Device Manager, then rebooting and installing the driver from Intel, but I continually get the message about my computer having a customized driver from the computer manufacturer. It seems that as soon as I uninstall the driver, it is immediately reinstalled by Windows, thereby not giving me the chance to switch to the Intel driver.

    Is there a way to manually switch to Intel's driver?


    Check out this link, How-to: bypass "The driver being installed is not validated for this computer" , https://steamcommunity.com/app/23325...9190911446231/

    Works like a charm, but follow instructions carefully. Not hard at all.
      My ComputerSystem Spec
  10.    16 Jan 2016 #10
    Join Date : Jan 2016
    Posts : 31
    Windows 10 Home 64-bit
    Thread Starter

    Between several different helpful replies, I was able to successfully install the Intel driver, so thank you all for the help.

    I am confused though by the driver version that Device Manager is now showing. This is the driver that I downloaded and installed: https://downloadcenter.intel.com/dow...15-40-4th-Gen-

    I believe that is the correct driver as it is for a Windows 10 64-bit machine with a 4th gen Core processor and HD 4400 graphics. The driver version listed there is 15.40.10.64.4300. However, after installing the driver, Device Manager lists the version as 20.19.15.4300. Does anyone know why that would be?
      My ComputerSystem Spec

 
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