microsoft account causes keyboard lock

  1. Posts : 1
    windows 8.1

    microsoft account causes keyboard lock

    i have a new toshiba satellite c70 d-b- 10u and it works ok in both W8.1 or upgraded to W10 until i log in via my microsoft account

    it then locks the keyboard.........if have factory reset back to 8.1 and upgraded to 10 with a new log ok, log into microsoft account and the keyboard locks....any ideas welcome

    EDIT microsoft account also locks keyboard in W8.1 after first typing
    Last edited by muswellmetro; 01 Jan 2016 at 05:43. Reason: additional info
      My Computer

  2. Posts : 2,818
    Windows 10 Home (x64) Version 21H1 (build 19043.1202)

    Hi when I had this trouble with my Toshiba I found the BIOS needed updating and Drivers as well
    Since having that done have had no trouble.
    Go to the Toshiba Site type in your model as see if you have the latest Software and Drivers installed
    If not then get it all from the site
      My Computer


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