Atheros LAN Driver is uninstalled and won't install.

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  1. Posts : 8
    Windows 10
       #1

    Atheros LAN Driver is uninstalled and won't install.


    I recently replaced my GTX 660 with a GTX 970, and after I had completed installing that, the PC started up perfectly. The only issue was the internet said it was not connected (with a red X on the connection icon). I used the troubleshooter to discover that I did not have a LAN driver installed and windows didn't couldn't detect what I needed. I check my files and the driver was still there, so I uninstalled it expecting the disk that had come with the box of the motherboard to reinstall the driver correctly. After I had uninstalled the driver and used the disk to try and reinstall, the driver did not reappear. I searched for a driver install separately on my laptop, but to no avail. Nothing seemed to be compatible with my motherboard. The driver which I had assumed matched state that it could not detect the family of driver on my PC. I tried to do a recovery but didn't have a backup file, and resorted to a factory reset. After trying the disk after the reset, and continuing to search for the right driver, I came up empty handed. Any help would be much appreciated.
      My Computer


  2. Posts : 12,430
    Win10 Version 21H2 Pro and Home, Win11 Pro
       #2

    Is that a Custom computer with the Gigabyte motherboard? If so the LAN drivers should be on the CD/DVD that came with it, both of mine did. Or you could download the drivers from Gigabyte's site.
      My Computers


  3. Posts : 138
    Windows 10 Pro - 15063 / 7 Pro
       #3

    Rawrsy said:
    I recently replaced my GTX 660 with a GTX 970, and after I had completed installing that, the PC started up perfectly. The only issue was the internet said it was not connected (with a red X on the connection icon). I used the troubleshooter to discover that I did not have a LAN driver installed and windows didn't couldn't detect what I needed. I check my files and the driver was still there, so I uninstalled it expecting the disk that had come with the box of the motherboard to reinstall the driver correctly. After I had uninstalled the driver and used the disk to try and reinstall, the driver did not reappear. I searched for a driver install separately on my laptop, but to no avail. Nothing seemed to be compatible with my motherboard. The driver which I had assumed matched state that it could not detect the family of driver on my PC. I tried to do a recovery but didn't have a backup file, and resorted to a factory reset. After trying the disk after the reset, and continuing to search for the right driver, I came up empty handed. Any help would be much appreciated.
    Could you post a screenshot of Device Manager under Network Adapters? One could see whether or not the LAN adapter is being recognized, and whether or not it is functioning properly.
      My Computers


  4. Posts : 8
    Windows 10
    Thread Starter
       #4

    Berton said:
    Is that a Custom computer with the Gigabyte motherboard? If so the LAN drivers should be on the CD/DVD that came with it, both of mine did. Or you could download the drivers from Gigabyte's site.
    Yes it is custom, but the DVD it came with doesn't seem to be able to reinstall the driver, and when I use a driver from Gigabyte's website, it says that I don't have that family of driver on my PC. I am fairly sure the driver I looked at is correct though.
    Last edited by Rawrsy; 01 Jan 2016 at 13:17.
      My Computer


  5. Posts : 8
    Windows 10
    Thread Starter
       #5

    Michaelvas17 said:
    Could you post a screenshot of Device Manager under Network Adapters? One could see whether or not the LAN adapter is being recognized, and whether or not it is functioning properly.
    Atheros LAN Driver is uninstalled and won't install.-screenshot.jpg

    It appears that I don't even have network adapters in my Device Manager.
      My Computer


  6. Posts : 4,439
    Win 11 Pro 22000.652
       #6

    I see that the newest driver for the Atheros network adapter at Gigabyte is for Windows 8.1.

    GIGABYTE - Motherboard - Socket 1155 - GA-Z77-DS3H (rev. 1.0)


    Probably OK for Windows 10.

    I'm a little surprised that the adapter doesn't appear in Device Manager under "other devices" or some such. I hope that the 8.1 drivers do it for you.
      My Computers


  7. Posts : 8
    Windows 10
    Thread Starter
       #7

    bobkn said:
    I see that the newest driver for the Atheros network adapter at Gigabyte is for Windows 8.1.

    GIGABYTE - Motherboard - Socket 1155 - GA-Z77-DS3H (rev. 1.0)


    Probably OK for Windows 10.

    I'm a little surprised that the adapter doesn't appear in Device Manager under "other devices" or some such. I hope that the 8.1 drivers do it for you.
    When I use that driver install it says "Installer can't find Qualcomm Atheros AR81Family ethernet controller on your system" which is the main issue, how am I going to get the driver back on the computer if it won't install. I guaranteed have GA-Z77-DS3H motherboard as well.

    Atheros LAN Driver is uninstalled and won't install.-screenshot2.png
      My Computer


  8. Posts : 4,439
    Win 11 Pro 22000.652
       #8

    Rawrsy said:
    When I use that driver install it says "Installer can't find Qualcomm Atheros AR81Family ethernet controller on your system" which is the main issue, how am I going to get the driver back on the computer if it won't install. I guaranteed have GA-Z77-DS3H motherboard as well.

    Atheros LAN Driver is uninstalled and won't install.-screenshot2.png
    A stupid question:

    Is the controller enabled in the BIOS settings?
      My Computers


  9. Posts : 8
    Windows 10
    Thread Starter
       #9

    bobkn said:
    A stupid question:

    Is the controller enabled in the BIOS settings?
    How does one navigate to their BIOS settings?
      My Computer


  10. Posts : 8
    Windows 10
    Thread Starter
       #10

    Rawrsy said:
    How does one navigate to their BIOS settings?
    I went into the PC's BIOS and it stated, "OnBoard LAN Controller#1 Enabled"
      My Computer


 

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