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  1.    01 Jan 2016 #1
    Join Date : Jan 2016
    Posts : 8
    Windows 10

    Atheros LAN Driver is uninstalled and won't install.


    I recently replaced my GTX 660 with a GTX 970, and after I had completed installing that, the PC started up perfectly. The only issue was the internet said it was not connected (with a red X on the connection icon). I used the troubleshooter to discover that I did not have a LAN driver installed and windows didn't couldn't detect what I needed. I check my files and the driver was still there, so I uninstalled it expecting the disk that had come with the box of the motherboard to reinstall the driver correctly. After I had uninstalled the driver and used the disk to try and reinstall, the driver did not reappear. I searched for a driver install separately on my laptop, but to no avail. Nothing seemed to be compatible with my motherboard. The driver which I had assumed matched state that it could not detect the family of driver on my PC. I tried to do a recovery but didn't have a backup file, and resorted to a factory reset. After trying the disk after the reset, and continuing to search for the right driver, I came up empty handed. Any help would be much appreciated.
      My ComputerSystem Spec
  2.    01 Jan 2016 #2
    Join Date : Aug 2014
    Forever West
    Posts : 3,981
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint

    Is that a Custom computer with the Gigabyte motherboard? If so the LAN drivers should be on the CD/DVD that came with it, both of mine did. Or you could download the drivers from Gigabyte's site.
      My ComputerSystem Spec
  3.    01 Jan 2016 #3
    Join Date : May 2015
    Posts : 138
    Windows 10 Pro - 15063 / 7 Pro

    Quote Originally Posted by Rawrsy View Post
    I recently replaced my GTX 660 with a GTX 970, and after I had completed installing that, the PC started up perfectly. The only issue was the internet said it was not connected (with a red X on the connection icon). I used the troubleshooter to discover that I did not have a LAN driver installed and windows didn't couldn't detect what I needed. I check my files and the driver was still there, so I uninstalled it expecting the disk that had come with the box of the motherboard to reinstall the driver correctly. After I had uninstalled the driver and used the disk to try and reinstall, the driver did not reappear. I searched for a driver install separately on my laptop, but to no avail. Nothing seemed to be compatible with my motherboard. The driver which I had assumed matched state that it could not detect the family of driver on my PC. I tried to do a recovery but didn't have a backup file, and resorted to a factory reset. After trying the disk after the reset, and continuing to search for the right driver, I came up empty handed. Any help would be much appreciated.
    Could you post a screenshot of Device Manager under Network Adapters? One could see whether or not the LAN adapter is being recognized, and whether or not it is functioning properly.
      My ComputersSystem Spec
  4.    01 Jan 2016 #4
    Join Date : Jan 2016
    Posts : 8
    Windows 10
    Thread Starter

    Quote Originally Posted by Berton View Post
    Is that a Custom computer with the Gigabyte motherboard? If so the LAN drivers should be on the CD/DVD that came with it, both of mine did. Or you could download the drivers from Gigabyte's site.
    Yes it is custom, but the DVD it came with doesn't seem to be able to reinstall the driver, and when I use a driver from Gigabyte's website, it says that I don't have that family of driver on my PC. I am fairly sure the driver I looked at is correct though.
    Last edited by Rawrsy; 01 Jan 2016 at 14:17.
      My ComputerSystem Spec
  5.    01 Jan 2016 #5
    Join Date : Jan 2016
    Posts : 8
    Windows 10
    Thread Starter

    Quote Originally Posted by Michaelvas17 View Post
    Could you post a screenshot of Device Manager under Network Adapters? One could see whether or not the LAN adapter is being recognized, and whether or not it is functioning properly.
    Click image for larger version. 

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    It appears that I don't even have network adapters in my Device Manager.
      My ComputerSystem Spec
  6.    01 Jan 2016 #6
    Join Date : May 2015
    Posts : 1,647
    Win 10 X64 Pro 15063

    I see that the newest driver for the Atheros network adapter at Gigabyte is for Windows 8.1.

    GIGABYTE - Motherboard - Socket 1155 - GA-Z77-DS3H (rev. 1.0)


    Probably OK for Windows 10.

    I'm a little surprised that the adapter doesn't appear in Device Manager under "other devices" or some such. I hope that the 8.1 drivers do it for you.
      My ComputerSystem Spec
  7.    01 Jan 2016 #7
    Join Date : Jan 2016
    Posts : 8
    Windows 10
    Thread Starter

    Quote Originally Posted by bobkn View Post
    I see that the newest driver for the Atheros network adapter at Gigabyte is for Windows 8.1.

    GIGABYTE - Motherboard - Socket 1155 - GA-Z77-DS3H (rev. 1.0)


    Probably OK for Windows 10.

    I'm a little surprised that the adapter doesn't appear in Device Manager under "other devices" or some such. I hope that the 8.1 drivers do it for you.
    When I use that driver install it says "Installer can't find Qualcomm Atheros AR81Family ethernet controller on your system" which is the main issue, how am I going to get the driver back on the computer if it won't install. I guaranteed have GA-Z77-DS3H motherboard as well.

    Click image for larger version. 

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      My ComputerSystem Spec
  8.    02 Jan 2016 #8
    Join Date : May 2015
    Posts : 1,647
    Win 10 X64 Pro 15063

    Quote Originally Posted by Rawrsy View Post
    When I use that driver install it says "Installer can't find Qualcomm Atheros AR81Family ethernet controller on your system" which is the main issue, how am I going to get the driver back on the computer if it won't install. I guaranteed have GA-Z77-DS3H motherboard as well.

    Click image for larger version. 

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    A stupid question:

    Is the controller enabled in the BIOS settings?
      My ComputerSystem Spec
  9.    02 Jan 2016 #9
    Join Date : Jan 2016
    Posts : 8
    Windows 10
    Thread Starter

    Quote Originally Posted by bobkn View Post
    A stupid question:

    Is the controller enabled in the BIOS settings?
    How does one navigate to their BIOS settings?
      My ComputerSystem Spec
  10.    02 Jan 2016 #10
    Join Date : Jan 2016
    Posts : 8
    Windows 10
    Thread Starter

    Quote Originally Posted by Rawrsy View Post
    How does one navigate to their BIOS settings?
    I went into the PC's BIOS and it stated, "OnBoard LAN Controller#1 Enabled"
      My ComputerSystem Spec

 
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