Windows 10: "Ghost" devices Solved

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  1.    31 Dec 2015 #1

    "Ghost" devices


    EDIT to save you time:
    This thread has some useful tools to help rid your computer of old driver packages and ghost devices.
    Turns out my issue was a registry problem, that was resolved on the 2nd page.




    ORIGINAL POST:
    Hey guys,

    I have this problem where a previously used device (a long time ago) keeps showing up under devices on My PC, but without being shown in Device Manager nor under Devices and Printers.

    Any tips on how to remove this?

    I've used the "show hidden devices" in Device Manager to see if it would show up but it doesn't.

    Any help appreciated. Thanks.


    The "nexus 7" device may be leftover from my old Windows 7 install. I've deleted the old Windows installation.

    Click image for larger version. 

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    Last edited by ajtronic; 04 Jan 2016 at 16:48.
      My ComputerSystem Spec


  2. Posts : 4,611
    Win10 Home and Pro, Win10 Insider Preview, WinXP Home Premium, Linux Mint
       31 Dec 2015 #2

    ajtronic said: View Post
    Hey guys,

    I have this problem where a previously used device keeps showing up under devices on My PC, but without being shown in Device Manager nor under Devices and Printers.

    Any tips on how to remove this?

    I've used the "show hidden devices" in Device Manager to see if it would show up but it doesn't.

    Any help appreciated. Thanks.


    http://s12.postimg.org/rdeerzq31/image.jpg
    The "nexus 7" device may be leftover from my old Windows 7 install. I've deleted the old Windows installation.
    I see that now and then when I take one of my Notebooks to another location, just today I had one in our church and it picked up and started to install a networked Ricoh Printer/Copier so I canceled it. After I returned home I just deleted the device in Control Panel, Device and Printers.
      My ComputerSystem Spec

  3.    31 Dec 2015 #3

    The unwanted device that shows up on my PC is constant, I believe I installed it via Bluetooth to share files back and forth.
    I haven't used it in about a year, but I just now got motivated to remove it if possible.

    This Nexus 7 device doesn't show up in Device Manager nor Devices and Printers.
    Pretty annoying.
    Last edited by ajtronic; 31 Dec 2015 at 23:54. Reason: Elaborating
      My ComputerSystem Spec


  4. Posts : 4,611
    Win10 Home and Pro, Win10 Insider Preview, WinXP Home Premium, Linux Mint
       31 Dec 2015 #4

    ajtronic said: View Post
    The unwanted device that shows up on my PC is constant, I believe I installed it via Bluetooth to share files back and forth.
    I haven't used it in about a year, but I just now got motivated to remove it if possible.

    This Nexus 7 device doesn't show up in Device Manager nor Devices and Printers.
    Pretty annoying.
    It may work to turn your Bluetooth off then try again. Or it may be necessary to uninstall your Bluetooth drivers then install them again.
      My ComputerSystem Spec

  5.    01 Jan 2016 #5

    I'll try to uninstall the bluetooth adapter and see what happens.

    EDIT: that did nothing, the ghost device still remains even when the bluetooth adapter is uninstalled and also when it is disabled.
    Last edited by ajtronic; 01 Jan 2016 at 01:37.
      My ComputerSystem Spec

  6.    01 Jan 2016 #6

    I found the device in the registry under HKEY_CLASSES_ROOT\CLSID\{ca4fe134-f2ae-4594-b009-08cb336539be}

    If I delete the registry GUID subkey it deletes the "Nexus 7" from showing up under My PC, but it is replaced by an empty sheet of paper icon.

    It seems to be a registry issue. It would be nice to get rid of it completely.

    Click image for larger version. 

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    I obviously made a backup of my registry before editing in case something happens.
    Last edited by ajtronic; 01 Jan 2016 at 02:06.
      My ComputerSystem Spec


  7. Posts : 138
    Windows 10 Pro - 15063 / 7 Pro
       01 Jan 2016 #7

    Clearly seems to be a registry bug, and I wouldn't suggest combing through the registry unless you really know what you're doing...

    This may be extremely incorrect, and I apologize in advance, but have you tried turning off Show Hidden Folders?
      My ComputersSystem Spec


  • Posts : 2,422
    Ubuntu14.04x64 MintMate17x64 Win10Prox64
       01 Jan 2016 #8

    Normally the device is listed under: Device Manager->Portable Devices. Did you check there ???
    Download DriverStore Explorer [RAPR]. Unzip and right click to run as Admin->Enumerate.
    Go thru the list to see if the driver is there. Put a check mark to select, put a check mark on Force Deletion then click Delete Package

    EDIT:
    While in this program, if your current Windows is running good. You can also delete all the old drivers such as NVIDIA etc... to free up some space.

    Click image for larger version. 

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    Last edited by topgundcp; 01 Jan 2016 at 12:49.
      My ComputerSystem Spec

  •    01 Jan 2016 #9

    topgundcp said: View Post
    Normally the device is listed under: Device Manager->Portable Devices. Did you check there ???
    Download DriverStore Explorer [RAPR]. Unzip and right click to run as Admin->Enumerate.
    Go thru the list to see if the driver is there. Put a check mark to select, put a check mark on Force Deletion then click Delete Package

    EDIT:
    While in this program, if your current Windows is running good. You can also delete all the old drivers such as NVIDIA etc... to free up some space.

    Click image for larger version. 

Name:	a.jpg 
Views:	7 
Size:	310.5 KB 
ID:	56486
    Thanks for that application. I like cleaning out old stuff.
    I used it, as deleted a lot of old driver packages.

    As for the problem at hand, I did not find the "Nexus 7" device under Device Manager->Portable Devices in device manager.
    This is still a mystery.
      My ComputerSystem Spec

  •    01 Jan 2016 #10

    Michaelvas17 said: View Post
    Clearly seems to be a registry bug, and I wouldn't suggest combing through the registry unless you really know what you're doing...

    This may be extremely incorrect, and I apologize in advance, but have you tried turning off Show Hidden Folders?
    The "ghost" device is not hidden, so toggling that is not a all useful.
    Categorize this under "annoying Windows stuff" haha
      My ComputerSystem Spec


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