microsoft account causes keyboard lock


  1. muswellmetro
    Posts : 1
    windows 8.1
       New #1

    microsoft account causes keyboard lock


    i have a new toshiba satellite c70 d-b- 10u and it works ok in both W8.1 or upgraded to W10 until i log in via my microsoft account

    it then locks the keyboard.........if have factory reset back to 8.1 and upgraded to 10 with a new log in.....works ok, log into microsoft account and the keyboard locks....any ideas welcome




    EDIT microsoft account also locks keyboard in W8.1 after first typing
    Last edited by muswellmetro; 01 Jan 2016 at 06:43. Reason: additional info
      My Computer
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  3. Samsung User
    Posts : 2,834
    Windows 11 Home (x64) Version 21H1 (build 19043.1202)
       New #2

    Hi when I had this trouble with my Toshiba I found the BIOS needed updating and Drivers as well
    Since having that done have had no trouble.
    Go to the Toshiba Site type in your model as see if you have the latest Software and Drivers installed
    If not then get it all from the site
      My Computer
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